Telco Customer Service Representative

Are you passionate about customer service and fluent in Mandarin? Look no further--we have an incredible opportunity for you at as a Telco Customer Service Representative and be a part of something big! Key Responsibilities: 1. Provide exceptional customer service to Mandarin-speaking clients through various communication channels. 2. Resolve customer...

Requirement: - Telco related experience is preferrable - Must be able to read speak and write in Mandarin Job details: Office location - KL Sentral Working hour - 24/7 rotational shift, Mon-Sun (5 Working day) Job description: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

**Providing exceptional customer service**: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism. - **Understanding customer needs**: You will need to understand the unique needs of our customers and provide...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...

**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

Preferred with Telco experience Rotational shift Joining date 10th June Pay: RM4,000.00 - RM5,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Retention bonus

**JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with their mobile subscriptions, mobile plans, contract, mobile devices and monthly payments issues - Manage customer complaints and feedbacks accordingly **REQUIREMENTS**: - Minimum SPM education level - 6...

We are seeking an exceptional team of Mandarin-speaking Customer Service Representatives to join our vibrant and rapidly growing organization. This is a rare opportunity to leverage your language skills and make a tangible difference in the lives of our valued distributors. **Responsibilities**: - Resolve inquiries promptly and efficiently, ensuring...

Vacancy: Customer Service Representative (Native Koreans only) Profile: Customer Service Location: KL Sentral Malaysia. Languages: Korean Native Budget: Open for negotiation Hours of Operation: 9am-6pm(Monday to Sunday) Rotational Min. Requirements: Minimum of 0-1 year customer service experience Education: High school in any discipline Application process...

**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Thai Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Thai-speaking customers. With your native fluency in Thai and unwavering commitment to customer...

Are you passionate about helping others and promoting high-quality products that can make a positive impact on people's lives? We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative specializing in distributing Amway products. This role offers you the opportunity to be a part of a company dedicated to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Job Summary**: As a Telco Technical Support Specialist, you will be the backbone of our customer service, ensuring seamless connectivity for our users. Your primary responsibility is to provide exceptional technical support to our customers, addressing inquiries related to telecommunications services, troubleshooting issues, and delivering world-class...

**Job Summary**: As an Airline Customer Service Representative, you will be responsible for handling customer inquiries, bookings, modifications, and refunds, and enhancing customer satisfaction. You must be a native Korean speaker and have English communication skills at an A2-B1 level. **Key Responsibilities**: - Process customer booking, modification,...

As a Telco Technical Support Specialist, you will play a crucial role in ensuring our customers receive top-notch technical assistance for our telecom products and services. Your primary responsibility will be to provide expert support, troubleshoot technical issues, and deliver exceptional service to our valued customers. **Key Responsibilities**: -...