Customer Service Professional

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Primary Job Functions: - Provide primarily customer service-based phone support to needed customers. - Activate and engage with client/customer whilst providing accurate information of customer’s issue at hand. - Accurately record and update customers’ cases into department's CRM and trackers following appropriate processes. - Provide accurate and...

Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner. Handle inbound customer enquires & request regarding including reports for no water supply, leak or pipe burst and billing enquiries.To gather from the customer all the information necessary to...

To attend inbound calls pertaining customer concerns and inquiries related to service communication product. To assist customer and maintain high professionalism to customer. To escalate cases and follow up with customer. To achieve monthly KPI performance.SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a...

PROJECT: MAXIS BuildYourDreamWithUs What you would enjoy as SRGian? Ability to earn high performance incentives UP T0 RM1000 Performance based environment which gives you an opportunity to outshine Constant support and extensive training to prepare you for your role and your career growth Be coached and mentored by the experts in the field Rigorous...

Job Description: - Providing first level support via phone enquiries whilst meeting service level and turnaround standards. - Identify customers’ needs, clarify enquiries/complaints and resolve issues in a prompt and professional manner. - Coordinate with internal departments and escalate the unresolved issues to the second level support team and ensure...

Role : Customer Service ProfessionalJobScopeTo answer inbound calls pertaining customer inquiries or complaint regards Prepaid Hotlink Services &to cross sell for example » to convince prepaid customer to upgrade their package to a postpaid planNight Shift (PM)1PM - 10PM2PM- 11PM3PM- 12AMPay: RM2,000.00 per monthAbility to commute/relocate: Kuala Lumpur:...

Campaign | ASTRO DTH - Customer Service Professional Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product and services Working Location : Plaza Sentral, KL Sentral Working Hours ~ Rotational Shift Monday - Sunday (2Days off) - 9am to 6pm - 10am to 7pm - 11am to 8pm - 12noon to 9pm Salary Package - Basic up to RM2800 -...

PROJECT:MAXISBuildYourDreamWithUsWhat you would enjoy as SRGian?Ability to earn high performance incentives UP T0 RM1000Performance based environment which gives you an opportunity to outshineConstant support and extensive training to prepare you for your role and your career growthBe coached and mentored by the experts in the fieldRigorous expansion which...

Primary Job Functions: Provide primarily customer servicebased phone support to needed customers. Activate and engage with client/customer whilst providing accurate information of customer's issue at hand. Accurately record and update customers' cases into department's CRM and trackers following appropriate processes. Provide accurate and understandable...

DUTIES AND RESPONSIBILITIES: Interact with customers via telephone to provide information and assistance Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service Able to resolve the calls within the agreed SLA (Service Level Agreement) Must demonstrate high...

PROJECT:MAXISBuildYourDreamWithUsWhat you would enjoy as SRGian?Ability to earn high performance incentives UP T0 RM1000Performance based environment which gives you an opportunity to outshineConstant support and extensive training to prepare you for your role and your career growthBe coached and mentored by the experts in the fieldRigorous expansion which...

Customer Service Professional_(04 September 2023 Intake)_To attend inbound calls from customers.Salary Package: Basic (RM RM RM 300 Perfomance Pay MonthlyWorking Days: Monday to FridayWorking Hours: 8.30 AM PMWorking Location:Menara Prudential (Near to MRT TRX)Requirements:1. 19 years old and aboveMinimum qualification is SPM with credits, SKM Level 3.Able...

Campaign | ASTRO DTH - Customer Service Professional Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product and services Working Location : Plaza Sentral, KL Sentral Working Hours ~ Rotational Shift Monday - Sunday (2Days off) - 9am to 6pm - 10am to 7pm - 11am to 8pm - 12noon to 9pm Salary Package - Basic up to RM2800 -...

KEMASUKKAN AUGUST 2023 Customer Service Professional KELAYAKAN Minimum Pass SPM 19-38 tahun Warganegara Malaysia sahaja Boleh berkomunikasi dengan baik dalam Bahasa Malaysia & Bahasa Inggeris Boleh bekerja secara shift - Membalas panggilan masuk dari pelanggan - Membantu menyelesaikan masalah. KELEBIHAN BEKERJA - Waktu Kerja Biasa - Mempunyai peluang untuk...

Details: Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner. Handle inbound customer enquires & request including reports for services and billing enquiries. To gather from the customer all the information necessary to fulfill their requirement and...

Campaign | ASTRO DTH Customer Service ProfessionalJob Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product and servicesWorking Location : Plaza Sentral, KL SentralWorking Hours ~ Rotational Shift Monday - Sunday (2Days off) 9am to 6pm 10am to 7pm 11am to 8pm 12noon to 9pmSalary Package Basic up to RM2800 Terms and conditions...

Responsible to ensure customer satisfaction in providing service information and inquiries, complaints and feedback are attended promptly in professional manner. - Handle inbound customer enquires & request regarding including reports for no water supply, leak or pipe burst and billing enquiries. - To gather from the customer all the information necessary to...

Call center agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.SRG ASIA PACIFIC, Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding...

Excellent interpersonal, communication and influencing skills with the ability to communicate effectively with both internal and external customers both verbally and in writing - Identifies and acts on opportunities to continually improve the customer experience - Highly organised, logical and methodical approach to work with an emphasis on accuracy and...