Call Centre Representative

5 months ago


Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Location**:

- Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia (just a 10-minute walk from LRT Ara Damansara Station)
- FREE shuttle service from the LRT station to the office according to a set schedule

**Job Scope**:

- Provide timely and accurate responses to customers' general queries, complaints, and feedback
- Assist customers with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
- Effectively manage customer complaints and feedback
- Opportunities for career progression after 6 months to roles such as QA, Customer Service Agent, and Senior Trainer

**Requirements**:

- Minimum educational qualification: SPM or higher
- Fresh graduates are encouraged to apply
- Strong command of English in both verbal and written communication skills

**Join our team in Ara Damansara and take advantage of excellent career development opportunities in a dynamic and supportive work environment**

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Attendance bonus
- Overtime pay

Application Question(s):

- Are you able to join immediately?
- What is your expected salary?

**Education**:

- STM/STPM (preferred)


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