Call Centre Representative

**CALL CENTRE OPERATOR** **JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able...

Your duties will include: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual...

Our client is a well-established call centre service provider professionally providing business process outsourcing services to different industry segments. They are now seeking for the right talents to join their call centre support team due to business expansion. **JOB RESPONSIBILITIES**: - To provide a high level of customer service experience when...

**RESPONSIBILITIES AND TASKS** - Assist in coaching and developing a team of Customer Support Representatives and to actively participate in, contribute to, as well as align, CSC delivery to meet agreed service levels and targets. - Employ effective methods to develop team cohesiveness, increase employee motivation and satisfaction and reduce staff churn. -...

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Position: Customer Service (call centre) Location: Subang Hi-Tech Basic Salary: RM 1,800-RM2,000 Transport Allowances: RM11/day Shift Allowances: RM200-RM250 Earlist shift : 6.30 am Late shift end: 12 am Break : 1hour 30 minutes **can swap shift Working days: 5days a week Requirement: 1) Can speak in Malay and English 2) Minimum SPM with...

List-ID: 97313012Today 16:42 **Job Description**: - Job vacancy as Customer Service Representative Working hour - Morning shift 7am-3pm 8am-4pm - Noon shift 2pm-10pm 3pm-11pm We offer - Training - Basic + EPF + Socso - Allowance and bonus - Career growth Office located at 32 Square Petaling Jaya Send your resume to Or Whatsapp me at Show contact...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

Job description: 1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies 2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

**Job description** **Responsibilities**: - A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives. - Perform cashiering functions in terms of product purchase by balancing cash registers. - Recommend and promote product or PLC membership sign-ups...

To promote and sell medical devices, equipment products to customers. To provide product information and demonstrate products to customers. To identify and establish new businesses. To prepare quotation and sales order. To build and maintain a good business relationship with customers. Have good communication skills. Able to work independently with minimum...

**JOB SCOPE**: - Assist Service Mailbox enquiries and replies - Handle Inbound & Outbound Calls for Sales Enquiries - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM holders and...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

**Job Title**: Airport Ticketing Officer **Reports To**: Head of Distribution, Ground & Cargo Operations **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and adhoc. **Key Responsibility**: To provide customer service at Ticketing Counter - To use the system and facility provided...

**Reports To**: Head of Distribution, Ground & Cargo Operations **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and adhoc. **Key Responsibility**: To provide customer service at Ticketing Counter - To use the system and facility provided to answer incoming calls and respond to...

**Company Industry** Telecommunication **Salary Range** RM2,500 - RM4,000 + Allowances + Benefits **Location** Petaling Jaya **Working Hour and Days** Rotating Shift (5 Work Days; 9 Work Hours) **Employment Type** Contract (6 Months - 1 Year); Renewable **Responsibilities**: - Handle high volume of incoming calls regarding customers' enquiries &...

Manage large amounts of inbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by...

**Position Title**:Inside Sales Representative **Duration**:6 months **Working Location**:Petaling Jaya **Working Hours**:9.00 am to 6.00 pm - To handle sales inquiries over the telephone for IT products. - To update resellers of current IT products promotions. - To ensure purchase orders are processed and delivered to resellers on a timely basis. - To...

**Responsibilities**: **Kelayakan** - Must possess at least a Certificate/STPM/Diploma or Bachelor's degree - Good communication skills - Training will be provided - Proficient in the use of computers - To start immediately - Pleasant personality and able to handle stress - At least 1 year experience of any Sales position **Tanggungjawab** - To enjoy making...