Call Centre Representative
5 months ago
**Location**:
- Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia (just a 10-minute walk from LRT Ara Damansara Station)
- FREE shuttle service from the LRT station to the office according to a set schedule
**Job Scope**:
- Provide timely and accurate responses to customers' general queries, complaints, and feedback
- Assist customers with their cable subscriptions, cable tv plans, contract, cable/tv devices and monthly payments issues
- Effectively manage customer complaints and feedback
- Opportunities for career progression after 6 months to roles such as QA, Customer Service Agent, and Senior Trainer
**Requirements**:
- Minimum educational qualification: SPM or higher
- Fresh graduates are encouraged to apply
- Strong command of English in both verbal and written communication skills
**Join our team in Ara Damansara and take advantage of excellent career development opportunities in a dynamic and supportive work environment**
**Job Types**: Full-time, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
Application Question(s):
- Are you able to join immediately?
- What is your expected salary?
**Education**:
- STM/STPM (preferred)
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