Customer Care Assistant

3 months ago


Shah Alam, Malaysia IHT Rehabilitation Centre (Selangor) Sdn Bhd Full time

Organize and manage daily schedules for patient appointments
- Remind patients of upcoming appointments and provide necessary visit information.
- Maintain accurate patient records, including medical and carer lists, ensuring secure storage.
- Greet and assist patients with registration, managing queues to reduce wait times.
- Address patient inquiries with empathy, resolve issues, and handle feedback sensitively.
- Ensure accurate billing, register patients promptly, and manage patient documentation efficiently.

**Requirements**:

- Must possess Diploma or Sijil Pelajaran Malaysia (SPM) certificate.
- 1year working experience.
- Proficient in written and spoken Bahasa Malaysia and English.
- Working experience in clerical duties.
- Computer Literate.
- Good communication and interpersonal skills.
- Ability to work with different levels of staff.

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM2,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave

Supplemental Pay:

- Overtime pay



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