Customer Service Executive Malaysia

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Requirements**: **Qualifications**: - Strong knowledge of MS Office, including Word, Excel and PowerPoint. - Bachelor’s Degree/Post Graduate Diploma/ Professional Degree in Marketing, Business Communication, or related fields. - At least 2 years of working experience in related fields is required for this position. - Excellent presentations skill. -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,500 - RM 1,600 (EPF/SOCSO)** **Lokasi: Batu Tiga, Subang** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan...

**Integrity Malaysia **is a foreign investment company - Jasa Integritas Malaysia Sdn Bhd - that has a proud history in Malaysia. Our business is to provide services related to the prevention, detection and investigation of fraud. Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

**Work Location : Menara HeiTech Village, USJ 1, Selangor** **Job Function** Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction. **Responsibilities**: - Coordinate with internal departments to ensure smooth delivery arrangements until customers’...

Deal directly with customers either by telephone, electronically or face to face / walk-in customers. - Respond promptly to customer inquiries, products, pricing, delivery information and complaints. - Identify and assess customers’ needs to achieve customers satisfaction. - Prepare quotation, invoice, DO and make billing. - Perform customer verifications...

**Position Title**:Customer Service Assistant **Contract Period**:6 months **Working Hours**:9.00 am to 5.30 pm **Working Location**:Jalan Lagoon Selatan, 47500, Subang Jaya, Selangor, Malaysia - Handle customer inquiries. - Manage customers' orders from the start to the end process, order processing to billing. - Communicate with customers on orders and...

Access World is a global commodities warehousing and logistics business. As an approved warehouse keeper of the London Metal Exchange, our principal business is the provision of LME warehousing and associated services to traders, producers, financiers and consumers of base metals. In addition, we provide physical warehouse and related logistics services for...

Attend/answer inbound calls from customers, identify problems with the product, and assist the customer in solving the problems by providing the right solution. **Allowances and Benefits** - Day shift RM 1 per hour - Afternoon shift RM 2 per hour - Transportation reimbursement RM11 a day - Free Parking Provided - Gym Provided - Free Coffee and Tea in Every...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities** - Handling pre-online, post-online booking enquiries, other general enquiries, escalation support & booking amendment/cancellation through various channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate...

Customer Service Executive (Chinese) Working Location: One Powerhouse (Bandar Utama) Working Hours: 9am - 6pm Working Days: Five days in a weeks Salary Range: RM3000 - RM4200 Responsible - Attend to customers’ enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. - To provide...

SIMPLY FREIGHT (M) SDN BHD (LOGISTIC) - To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider - To prepare shipping documents, import/export documentation - declaring and filing - Monitoring the sailing schedule and freight rate to related departments. - To liaise with shipping lines and customer on bookings...

Hello! We are looking for **Customer Support Executive (Level 1)** for our client who is in the **Internet Services, Networking & Cloud Systems** industry, located at **Kota Damansara, Petaling Jaya**. This is a **Full Time - Permanent** position. Traditionally, we are bunch of young, happy and dynamic people working together in a close knitted family-like...

For Registration Please WhatsApp 0167647055 1) Full Name: 2) Age: 3) Qualifications: 4) Preferred interview date: Job Brief: - The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. - The role reports directly to the Team Leader of Customer...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...