Airline Customer Service Executive

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...

_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Rebook and recalculate fares and reissues, as well as review incorrect charges. - Assist customers with upgrade requests, baggage inquiries, delays,...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns regarding travel-related issues via the chat channel - Rebook and recalculate fares and reissues, as well as review incorrect charges - Assist customers with upgrade requests, baggage inquiries, delays, and cancellations **Requirements**: -...

**JOB TITLE**: - Flight Operations Executive Safety Training and Standards **DIRECT REPORT**: Cabin Safety Training Manager (CSTM) **KEY ACCOUNTABILITY**: - Ensure the Training Schedules quality and continuity of In-house/Joint Training is maintained at Airline Industry standards all year round and according to those stipulated by the company and...

**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...

_**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...

End to end airline operation - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements - Work Environment - 24*7 - Language: Should be fluent in spoken...

**Position Title**: - Executive, In-Flight Operations **Reports To**: - Manager, In-Flight Operations **Position Summary**: - This position is to serve as the Inflight Operations Manager's primary backup, providing support in various tasks related to FY Operations, with a particular focus on managing onboard Sales Performance Data, conducting analysis,...

**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs - Address travel-related questions and issues communicated through chat. - Rebook and...

Client's descriptions: Leading BPM (Business Process Management) and IT service provider committed to innovation and business excellence in Travel, Transportation and Hospitality. Functions: - airline customer support - Provide excellent customer service skills and travel to customer inquiries. - Appropriately meet and satisfy customer...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

**Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. - To...

Attend to guests/clients on arrival and departure to ensure continues experience carried out by all CS. - To keep track of daily flights operating in and out of WMSA to upsell and engage with Ground Handlers to promote SBAC’s products and services. - Improve commercial airline’s customer experience, continuously engage with airlines to facilitate and...

Job description **Responsibilities**: - End to end airline operation or Online Travel Assistance (OTA) or Social Media. - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and...