Operations & Admin Officer

3 weeks ago


Kuala Lumpur, Malaysia OPUS KINETIC TRAINING SDN BHD Full time

Responsible for administrative tasks such as submission of documents
- Filling up of forms for trainings/conferences
- Perform data entry and update the database system
- Schedule appointments (internal and external) and prepare documents for meetings
- Laise with vendors/officers for courses/conferences
- Handling all administrative duties associated with trainings/events

**Key responsibilities for this role**
- Develop, improve, and implement the overall customer experience of the Event
- Build Event loyalty with clients in understanding both specific and wider market needs, feeding trends/ issues back into the General Manager as input to Event strategy
- Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success
- Negotiate with venues and suppliers with Operations team for Event specific requirements
- Support financial goals of the Event, working closely with the Event Manager
- Perform additional responsibilities as assigned towards successful Event delivery

**Pre-event**
- Manage and administer participant database
- Plan event logistics and coordinate with relevant parties for operational requirements
- Plan and arrange for on-site manpower and other resources

**On-site requirements**
- On-site event management to ensure successful execution of events
- Coordinate with internal and external personnel for on-site operations such as venue and equipment setup, signage, delivery arrangements, IT/communication equipment, registration needs, secretariat requirements, meals, etc.
- Manage manpower and other resources on-site
- Manage event related arrangement for international delegates/participants
- Accommodation and transport arrangement for international delegates/trainers
- Preparing delegates/participants information packs and papers
- On-site management of event from start to end, managing the flow of sessions, oversee registration, ensure all requirements are met, liaison with vendors etc.
- Handling queries and troubleshoot issues on-site

**To be successful in this role you will need to have**:

- Bachelor's Degree in Business, Event Management discipline or equivalent years of practical relevant experience
- Dilpoma holders are welcomed
- Min 1 year and above of experience in leading/ executing event management
- Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of event
- Experience in project management
- Excellent verbal and written communications skills with follow-through skills and strong presentation skills
- Creative mind-set towards designing and desire to develop skills and knowledge
- Strong knowledge of Microsoft word/excel/powerpoint
- Dynamic team player

**We offer a diverse and impressive range of global opportunities

**We are dedicated to creating balanced, inclusive work environment

**We invest in our people - new challenges & grow your capabilities

**Job Types**: Permanent, Contract
Contract length: 12 months

**Salary**: RM1,337.33 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Application Deadline: 12/08/2023



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