Virtual Demand Generation Specialist

5 months ago


Kuala Lumpur, Malaysia WEBHELP Full time

**The responsibilities of Virtual Demand Generation Specialist are**:

- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
- Identify leads and conduct lead management
- Successful execution of permanent and segment specific telemarketing campaigns
- To ensure that a good level of understanding and knowledge of organizations products and services, which is

improved and maintained at all times, ensuring that customer queries can be dealt with accurately and

appropriately and supported.

**Client Management-**
- Generate quality leads following the company's Sales Qualification process.
- Gather client’s feedback and business pains to provide the appropriate solution.
- Provide full support to clients following the protocols focusing on the set quality standards.
- Give accurate information to customers while maintaining a professional and courteous attitude.
- Input accurate information into customer management system to properly initiate sales process.
- Successful execution of permanent and segment specific telemarketing campaigns.
- Meet and exceed established sales goals.
- Refer the client to the appropriate team or escalate the concern when it is beyond the scope of support.
- Monitor the client’s request and update accordingly.

**Knowledge Management**:

- Share knowledge with colleagues through direct communication with team management or by updating knowledge sharing tools
- Proactively research problems and solutions and share this information with the team.
- Monitor team member’s performance daily
- Prepare performance and other reports requested by supervisors
- Perform other tasks assigned by management within the competence
- Follow up all operational issues

**Training and Development-**
- Support less experienced colleagues on the desk through joint working, monitoring, direct feedback and knowledge sharing to provide clients with the highest quality support
- Coach team members

**REQUIREMENTS**
- College and/ or Bachelor Degree preferred
- Minimum 3 year in Sales/Lead generation related experience
- Minimum 3 year working experience in IT Industry or with good IT knowledge on Server, Storage, Network and etc.
- Minimum 1 year experience with Customer Relationship Management (CRM) tool
- Excellent communication skills both verbal and written in local language and English Strong communicator, strong organizing abilities and process-oriented work style
- Specialist Expertise (preferred) - Interest in Technology and willing to learn more about assigned systems technologies
- Working with Others - Demonstrates experience of working in a team-based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
- Planning & Organizing - Ability to multitask, plan and prioritize workload
- Experience of dealing with clients and ability to deal with virtual teams
- Resilience - Demonstrates resilience and ability to work on own initiative
- Problem Solving - Demonstrates problem solving and troubleshooting skills
- Responsibility for Results

AJWH

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Early shift
- Fixed shift
- Monday to Friday



  • Kuala Lumpur, Malaysia WEBHELP Full time

    **The responsibilities of Virtual Demand Generation Specialist are**: - Generate quality leads following the company sales qualification process. - Gather client’s feedback and business pains to provide the appropriate solution - Provide full support to clients following the protocols focusing on the set quality standards - Give accurate information to...


  • Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

    **Description** You will be responsible in demand generation and lead qualification. In partnership with the sales team, you will be at the forefront of our performance achievement of goals together with your accountability for lead qualification achievement. You will manage the sales lifecycle from prospecting, cold calling/outbound call and qualify leads...


  • Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

    **Description** You will be responsible in demand generation and lead qualification. In partnership with the sales team, you will be at the forefront of our performance achievement of goals together with your accountability for lead qualification achievement. You will manage the sales lifecycle from prospecting, cold calling/outbound call and qualify leads...


  • Kuala Lumpur, Malaysia AirAsia Full time

    **SUMMARY** At Teleport, we’re on a mission to innovate in the traditional cargo and delivery industry. To enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Southeast Asia. To simply work, like magic. Therefore it’s critical to ensure our demand generation strategy is relevant, driving demand...

  • Demand Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Demand Specialist **Reports To**: - Assistant Manager, Demand Specialist **Position Summary**: - Effectively deliver and implement O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation...

  • Demand Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Assistant Manager, Demand Specialist **Position Summary**: - Effectively deliver and implement O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets **Key...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Demand Specialist **Reports To**: - Head of Inventory Pricing **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets **Key...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Assistant Manager, Demand Specialist **Reports To**: - Commercial Revenue Manager **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated...


  • Kuala Lumpur, Malaysia Teleport Full time

    **A DAY IN A LIFE** As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: - Lead in brainstorming and crafting Demand Generation playbooks, designed to...

  • Virtual Receptionist

    5 months ago


    Kuala Lumpur, Malaysia IWG Full time

    **Virtual Receptionist** **About the company** IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Commercial Revenue Manager **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets. **Key Accountability**: - Analyse internal and...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Head of Inventory Pricing **Role Purpose**: - Effectively manage O&D demand forecasts and liaise with Route Management and Revenue Strategy team to achieve accurate demand forecasts and facilitate appropriate and optimal inventory settings and revenue maximisation for designated markets **Key Accountability**: - Analyse internal and...


  • Kuala Lumpur, Malaysia WEBHELP Full time

    **Short Role Description**: The Marketo Specialist will be responsible for supporting the marketing efforts of our client, utilizing Marketo as the marketing automation platform. The incubent will work closely with our client’s marketing team, and help implement marketing automation campaigns to achieve business goals. This position has a technical...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    **What a Virtual Account Manager** does at HP**: - Generating leads, advancing the sales process, closing new and existing business and revenue growth objectives by effectively articulating the value proposition associated with HP’s products and services. - Required to leverage social, digital, video, chat, phone and occasional face to face sales...


  • Kuala Lumpur, Malaysia Chevron Full time

    The Fuels Demand Planner & Inventory Management Specialist is responsible for supporting demand planning and inventory management for Asia Pacific - SRC distributive area for Malaysia, Singapore and Cambodia. The role will work closely with the Sales and Natural Work Team (NWT) to plan demand, routinely use demand forecasting, sales and operations planning...

  • Demand Analyst

    5 months ago


    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Demand Analyst

    5 months ago


    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Demand Analyst

    5 months ago


    Kuala Lumpur, Malaysia Kerry Full time

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Inventory Specialist

    2 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Inventory Specialist **Reports To**: Assistant Manager, Demand Specialist **Role Purpose**: Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are necessary in maximizing...

  • Inventory Specialist

    5 months ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Inventory Specialist **Reports To**: - Assistant Manager, Demand Specialist **Role Purpose**: - Effectively deliver and implement MAB revenue strategies and be responsible in managing given route/market, utilizing fully all airline revenue management system to perform detailed analysis and implement strategies which are necessary in...