Technical Support Vietnamese

**Job Tasks**: - Accountable for closing customer inquiries regarding Social Media products/services, customer's accounts and provide additional clarifications as requested by customers - Responsible for adding/updating/reviewing rich media functionality in Ads - Creates layout templates, gallery uploads, component testing, functionalities testing, builds...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...

We are looking for Vietnamese Speakers to join our call floor. **Responsibilities** - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs...

Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...

We are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...

Job Summary: We are seeking a highly motivated and enthusiastic individual fluent in Vietnamese to join our team as a Social Media Customer Support Specialist In this role, you will provide exceptional customer service and support to users on various social media platforms. As a trusted representative of our organization, you will be responsible for...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - You support customers with the integration of their website, their store or their account and...

**Description** We are seeking a dedicated and customer-oriented individual to join our team as a Social Media Chat Support(Vietnam Speaking). In this role, you will be responsible for providing exceptional customer support through various social media channels. You will play a key role in maintaining our brand reputation and ensuring customer...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use - Assist external users of the client's technical products...

**Title: Technical Support Executive** **Normal working hour 9-6 - Mon -Fri** **Attractive salary package!** - Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including...

We are hiring for IT Technical Support Specialist (10 position available) Working hours: Monday to Friday (6am to 4pm) Job Responsibilities IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients, helping to keep employees productive, or external customers of a company,...

**Role**: As a Content Moderator - Gaming, you will play a crucial role in maintaining a safe, positive, and engaging online gaming environment for our Vietnamese-speaking community. You will review user-generated content, such as text chat, voice chat, and user-created content, to ensure compliance with our community guidelines and terms of...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...

Position Title**:L**1.5 Technical Helpdesk Support Location : Kuala Lumpur, Malaysia Department: Contact Centre / Inbound Supervisor: Team Leader Position Overview: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for server and storage systems to on-site engineers. This role requires diagnosing complex...

Are you a social media enthusiast with exceptional communication skills in Vietnamese? Do you enjoy helping others and providing top-notch customer service? We are looking for talented individuals to join our team as Chat Support Representatives! As part of our dynamic team, you will have the opportunity to interact with users from all walks of life,...

As a Technical Help Desk Support Specialist, you will be the first point of contact for users seeking technical assistance. Your role involves diagnosing and resolving hardware and software issues, providing guidance on technical problems, and ensuring customer satisfaction through effective problem resolution. You will work closely with IT teams to maintain...

**Overview**: **Salary**: 7,000 MYR ~ 7,700 MYR**Industry**: Call Center- Learn and understand Local IT Infrastructure and security process for affiliate companies - Strong communication skills with HQ Technical Support and Local ITs from affiliate companies especially in technical aspect - Responsible for supporting Local ITs who manage affiliate...