![REGENERATION RESOURCES](https://media.trabajo.org/img/noimg.jpg)
Social Media Vietnamese-speaking Chat Support
2 weeks ago
Are you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user base, ensuring their satisfaction and building lasting relationships.
**Responsibilities**:
- **Customer Engagement**: Respond promptly and professionally to customer inquiries via chat, addressing their concerns, and providing solutions in a friendly and helpful manner.
- **Problem Resolution**: Proactively identify and troubleshoot customer issues, utilizing critical thinking and creative problem-solving skills to ensure a positive resolution.
- **Product Knowledge**: Stay informed about our products and services to provide accurate information and assistance to customers, contributing to their overall satisfaction.
- **Communication Skills**: Demonstrate excellent written communication skills in Vietnamese, maintaining a friendly and empathetic tone to connect with customers and foster positive interactions.
- **Multitasking**: Manage multiple chat conversations simultaneously while maintaining high-quality responses and meeting performance targets.
- **Quality Assurance**: Adhere to established guidelines and protocols to ensure consistent and high-quality customer support, contributing to a positive brand image.
- **Feedback Loop**: Provide valuable insights from customer interactions to help improve our products and services, serving as a bridge between users and internal teams.
**Qualifications**:
- **Fluency in Vietnamese**: Proficient written and spoken communication skills in Vietnamese are essential.
- **Customer-Centric Attitude**: Passion for delivering outstanding customer service and a commitment to exceeding customer expectations.
- **Adaptability**: Ability to thrive in a fast-paced environment, adapt to changes, and handle a high volume of customer interactions.
- **Tech Savvy**: Comfortable navigating various software tools and platforms to assist customers effectively.
- **Team Player**: Collaborative mindset with a willingness to work closely with team members to achieve common goals.
- **Empathy**: Ability to understand and empathize with customers' needs, providing support that goes beyond basic problem-solving.
**Benefits**:
- Competitive salary
- Opportunities for career growth and development
- Positive and inclusive work environment
**Salary**: RM2,500.00 - RM4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Schedule:
- Rotational shift
**Language**:
- Vietnamese (required)
- English (required)
Ability to Commute:
- KL Sentral (required)
Ability to Relocate:
- KL Sentral: Relocate before starting work (required)
-
Social Media Chat Support(Vietnamese Speaking)
2 months ago
Brickfields, Malaysia REGENERATION RESOURCES Full time**Description** We are seeking a dedicated and customer-oriented individual to join our team as a Social Media Chat Support(Vietnam Speaking). In this role, you will be responsible for providing exceptional customer support through various social media channels. You will play a key role in maintaining our brand reputation and ensuring customer...
-
Brickfields, Malaysia REGENERATION RESOURCES Full time**Description**We are seeking a dedicated and customer-oriented individual to join our team as a Social Media Chat Support(Vietnam Speaking). In this role, you will be responsible for providing exceptional customer support through various social media channels. You will play a key role in maintaining our brand reputation and ensuring customer satisfaction.As...
-
Social Media Chat Support
6 days ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeJob Summary:Our company is seeking a highly motivated and detail-oriented individual to join our Social Media Support team as a Chat Support Specialist. As a Chat Support Specialist, you will be responsible for providing outstanding customer service and support to our Vietnamese-speaking customers through social media channels. The role requires strong...
-
Chat Support Reprensentative
2 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeOur company is seeking a skilled and enthusiastic individual to join our team as a Social Media Chat Support Specialist. As a chat support specialist, you will be responsible for delivering excellent customer service through social media channels. Fluency in Vietnamese and strong communication skills are essential for this role. **Responsibilities**: -...
-
Vietnamese Speaking Social Media Chat Support
2 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeJob Summary: We are seeking a highly motivated and enthusiastic individual fluent in Vietnamese to join our team as a Social Media Customer Support Specialist In this role, you will provide exceptional customer service and support to users on various social media platforms. As a trusted representative of our organization, you will be responsible for...
-
Social Media Chat Support
3 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeJob Summary: Our company is seeking a highly motivated and detail-oriented individual to join our Social Media Support team as a Chat Support Specialist. As a Chat Support Specialist, you will be responsible for providing outstanding customer service and support to our Vietnamese-speaking customers through social media channels. The role requires strong...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeAre you a dynamic individual fluent in Vietnamese and passionate about providing exceptional customer support? We are seeking a talented Chat Support Representative to join our team and elevate our customer service experience to new heights. As a crucial member of our support team, you will play a pivotal role in assisting and engaging with our diverse user...
-
Social Media Vietnamese Chat Support Representative
2 months ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...
-
Mandarin Speaking Social Media Chat Support
2 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeJob Summary: We are seeking a highly motivated and customer-centric individual to join our team as a Mandarin-Speaking Social Media Chat Support Specialist. As a vital member of our customer support team, you will be responsible for providing exceptional service and support to users on various social media platforms. Your primary focus will be assisting...
-
Social Media Chat Support
2 months ago
Brickfields, Malaysia ManpowerGroup Full time**Social Media Chat Support 24*7 Local Mandarin** **Fresh Grads** (Able to speak and write in Simplified and Traditional Mandarin) **Salary**: RM3,000.00 - RM4,500.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Chat Support: 1 year (preferred) **Language**: - English (preferred) - Mandarin (required)
-
Social Media Chat Support
5 hours ago
Brickfields, Malaysia ManpowerGroup Full time**Social Media Chat Support 24*7 Local Mandarin** **Fresh Grads** (Able to speak and write in Simplified and Traditional Mandarin) **Salary**: RM3,000.00 - RM4,500.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Chat Support: 1 year (preferred) **Language**: - English (preferred) - Mandarin (required)
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are looking for highly skilled and enthusiastic Vietnamese-speaking individuals to join our dynamic team as Chat Support Representatives. As a Chat Support Representative, you will be responsible for providing exceptional customer service and resolving inquiries through chat support channels. This is an exciting opportunity to work with an innovative tech...
-
Native Vietnamese Speaking Social Media Digital
2 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timePosition Overview: As a Native Vietnamese Speaking Social Media Digital Marketing Specialist, you will play a pivotal role in conceptualizing and executing strategic digital marketing initiatives specifically tailored for the Vietnamese market. Your primary focus will involve understanding market dynamics, crafting compelling content, and driving engagement...
-
Social Media Technical Sales
3 weeks ago
Brickfields, Malaysia REGENERATION RESOURCES Full timePosition: Social Media Technical Sales (Vietnamese Speaking) Department: Sales/Technical Sales **Job Description**: 1. Responsible for sales and product promotion: - Build and nurture a network of new customers by seeking and reaching out to potential customers through social media and other marketing channels. - Provide detailed information about the...
-
Social Media Chat Support
6 days ago
Brickfields, Malaysia ManpowerGroup Full timeSocial Media Chat Support 247 Local MandarinFresh Grads(Able to speak and write in Simplified and Traditional Mandarin)Salary: RM3, RM4,500.00 per monthEducation: Bachelor's (preferred)Experience:Chat Support: 1 year (preferred)Language: English (preferred) Mandarin (required)
-
Chat Support
2 months ago
Brickfields, Malaysia Career International Fos Sdn. Bhd Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...
-
Social Media Chat Support(Thai Speaking)
2 months ago
Brickfields, Malaysia REGENERATION RESOURCES Full time**Description** We are seeking a highly motivated and customer-centric individual to join our team as a Social Media Chat Support (Thai Speaking). In this role, you will be responsible for providing excellent customer service and support via various social media platforms. As a telecom company, we value the importance of building strong relationships with...
-
Social Media Chat Support
4 weeks ago
Brickfields, Malaysia Career International Fos Sdn. Bhd Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...
-
Social Media Chat Support(Thai Speaking)
6 days ago
Brickfields, Malaysia REGENERATION RESOURCES Full timeDescriptionWe are seeking a highly motivated and customer-centric individual to join our team as a Social Media Chat Support (Thai Speaking). In this role, you will be responsible for providing excellent customer service and support via various social media platforms. As a telecom company, we value the importance of building strong relationships with our...
-
Chat Support Specialist
2 weeks ago
Brickfields, Malaysia Career International Fos Sdn. Bhd Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project documented call flows, work processes, data entry requirements, and complaint...