Receptionist Admin
2 weeks ago
Foot and Body Sanctuary Spa is seeking a dynamic and customer-oriented individual to join our team as a Massage Spa Receptionist cum Admin Staff. In this role, you will play a crucial part in ensuring the smooth operation of our spa, providing excellent customer service, and supporting administrative tasks.
**Responsibilities**:
- Greet and welcome clients in a friendly and professional manner
- Manage spa appointments and ensure the smooth flow of daily schedules
- Answer phone calls, respond to inquiries, and provide information about spa services
- Process payments and maintain accurate records of transactions
- Handle administrative tasks such as filing, data entry, and maintaining client records
- Assist with inventory management and ordering of spa supplies
- Collaborate with massage therapists and other staff to ensure a positive customer experience
- Resolve customer concerns and issues in a timely and effective manner
**Qualifications**:
- Previous experience in a customer service or receptionist role
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient in computer skills, including Microsoft Office Suite
- Knowledge of spa services and terminology is a plus
- Ability to maintain a calm and positive demeanor in a fast-paced environment
**Requirements**:
- High school diploma or equivalent
- Relevant certification or training in administration or hospitality is a plus
**Benefits**:
- Competitive salary
- Employee discounts on spa services
- Positive and supportive work environment
**Salary**: RM1,800.00 - RM2,500.00 per month
Supplemental pay types:
- Overtime pay
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