Customer Service Executive

1 month ago


Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

**Description**

Our client is a leading fintech company in Greater Southeast Asia, reaching over 10 million consumers per month and working with more than 220 financial institutions across six markets. The mission is simple - to empower and connect people to a better financial future. The fast paced team looking for a creative, organized, collaborative and results-driven leader to join the team.

**Responsibilities**
- Establish strong rapport with our new and current partners
- Facilitate cross-departmental communications to achieve business objective
- Assist/maintain partnerships with our vendors, providers and customers to ensure we can offer a good quality redemption experience and reward fulfillment.
- Assist the competent department of the foreign industry to carry out various implementation tasks to achieve the company's goal of developing new customers, orders, performance, brand promotion, etc.

**Requirements**:

- Background in marketing or communications in the eCommerce industry is a plus.
- At least 2 years of experience in purchasing / marketing / retailers / sales or public relations
- Good Excel skills and need to be sensitive to numbers
- Good command of English (Written and Verbal)
- A natural team player with strong interpersonal skills
- Great people and negotiation skills
- Ability to project manage and multitask, in a dynamic and detail-oriented environment
- Performance driven by abilities to thrive in a fast-paced environment

**Job Type**: Contract
Contract length: 6 months

**Salary**: RM2,000.00 - RM3,000.00 per month



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