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Project Operation Admin

1 month ago


Bukit Mertajam, Malaysia The Solar House Sdn Bhd Full time

Responsibilities:

- Manage customer inquiries, deliver technical support, ensure customer satisfaction, and maintain effective communication with clients.
- Monitor the performance of solar systems.
- Coordinate with clients and internal teams to address system alarms, breakdowns, and annual maintenance.
- Update and crosscheck basic information on systems.
- Update and safeguard DLP and warranty records.

**Requirements**:

- Proficient in Microsoft Office.
- Possess strong customer service skills.
- Demonstrate excellent communication skills.
- Previous experience in a technical support or customer service environment is advantageous.
- Ability to provide technical support to customers.
- Knowledge of solar PV systems and experience in the solar industry is a positive asset.
- Proficiency in Mandarin is required as this role involves liaising with Mandarin speaker clients.

**Salary**: RM1,800.00 - RM2,500.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- What is your speaking and writing proficiency in Mandarin?

Ability to Commute:

- Bukit Mertajam (required)