Customer Service Agent

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Role**:Customer Service Exec -(Technical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service - Basic RM 8500-RM 9500 (Negotiable) Pharmacetuical Project Graduate 24*7 Rotational shift Customer...

**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

**Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...

Requirements -Must be able to work both shift (10am-7pm; 7pm-3am(WFH)) -Able to work at office, Work Location: The Intermark, Kuala Lumpur. -Able to understand, read and speak in Mandarin and English. -Fresh Graduates are welcome to apply -Interview is using English as main language. -Proficient in English for effective communication with international...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

Greetings from Quess Global Malaysia! Job role: Customer Service Agent Job type: Permanent Location: KL Sentral Language: Mandarin or Cantonese Educational qualification: Diploma and above Experience: 1 year in Customer Service Shift timings: Night shift (8pm - 8am) Working days/hours: 5 days a week, 9 working hours **Salary**: 3000 RM - 3700...

Logging Service Desk Agents are responsible for receiving, validating and logging customer requests. They capture the detail of the request and provide first-line NOC if required. Service Desk Agents ensure that the SLA made to customers in service level agreements are met. Problem management The Service Desk Agent assists with the problem management process...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

Answering calls from the Branches, Agents and Customers - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new process improvement related to customer servicing. -...

Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

**Responsibilities**: - Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...