Customer Care Executive

2 weeks ago

Malaysia Rentokil Full time

We are looking for a motivated, dynamic **Customer Care Executive (Indoor**)** to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.

**_In this role you will be responsible for:_**
- By providing excellent after sales service and regular communication between the customer and the Company
- Work closely with other team members to provide strong team representation in meeting customer’s expectations
- Conduct outbound call i.e. renewal, cycle call, attend to complaint calls and up selling/cross selling
- Work closely with other team members to assist in collection

**Requirements**:

- Minimum a Diploma in related discipline of studies with proven track record in customer care environment
- Highly successful at converting clients with the ability to adhere to KPI's to ensure success
- Driven by data and building a network of excellent customer relationships
- Good communication skills and has the ability to communicate fluently on the phone
- Call centre experience is an added advantage
- Good planning and organisational skills with attention to details.
- Ability to prioritise tasks with effective time management
- Good understanding of Business clients in your designated locations

**_Highly Desirable:_**
- Excellent customer service via phone & negotiation skills
- Ability to reach & exceed up selling targets
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen

**Benefits**:
**_ Rewards and Benefits_**
- Attractive base salary and incentives
- Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
- Out-patient & Specialist Coverage
- Dental & Optical Coverage
- Additional Retirement benefits
- Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Customer Care Team.

**_
Equal Opportunities
- **

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

**Address**:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

.

  • Customer Care

    2 weeks ago

    Malaysia Lazada Full time

    Location:Malaysia Department: Customer Service Location: Malaysia Process Design & Standardization to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1agents have sufficient information & correct SOP(s) to complete day to day taskResponsibilities: Developing process enhancement strategies. Conducts Process blueprinting to...

  • Customer Care Advisor

    1 month ago

    Malaysia timesjobs Full time

    Job Number: JREQ126942City, ST: Penang, Pulau PinangDate Posted: 4/1/2024Fraud Warning: Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.Please be aware that Clarivate will:Never ask for payment of any kind as part of our hiring or onboarding processesNever...

  • Customer Care Advisor

    2 weeks ago

    Malaysia timesjobs Full time

    Job Number: JREQ126942City, ST: Penang, Pulau PinangDate Posted: 4/1/2024Fraud Warning: Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.Please be aware that Clarivate will:Never ask for payment of any kind as part of our hiring or onboarding processesNever...

  • Customer Care Advisor

    4 weeks ago

    Malaysia timesjobs Full time

    Job Number: JREQ126942City, ST: Penang, Pulau PinangDate Posted: 4/1/2024Fraud Warning: Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.Please be aware that Clarivate will:Never ask for payment of any kind as part of our hiring or onboarding processesNever...

  • customer care

    7 days ago

    Malaysia AMT PC Distributors Sdn Bhd Full time

    AMT PC Distributors Sdn Bhd is top five largest local IT hardware distributor and wholesaler In Malaysia. Carrying more than 25 brands as distributor in Malaysia; Including IT components and peripherals, PC accessories, input devices, networking, power related products, audio visual equipment and software.Job description Ensuring that a high quality of...

  • Customer Care Executive

    3 weeks ago

    Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...

  • Customer Care Executive

    2 weeks ago

    Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Customer Care Executive (Indoor**)** to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory. To...

  • Staff Nurse

    1 month ago

    Malaysia Life Care Diagnostic Medical Centre Full time

    Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

  • Staff Nurse

    4 weeks ago

    Malaysia Life Care Diagnostic Medical Centre Full time

    Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

  • Manager, Customer Experience-customer Care

    3 days ago

    Malaysia Lazada Full time

    Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

  • Manager, Customer Experience-customer Care

    2 weeks ago

    Malaysia Lazada Full time

    Location:Malaysia Department: Customer Service Location: Malaysia Team and Role Introduction:Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller experienceResponsibilities: Reporting to...

  • Customer Care Executive

    4 weeks ago

    Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Customer Care Executive (Indoor Sales) **to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales...

  • Customer Care Manager, Malaysia

    4 weeks ago

    Malaysia Ria Full time

    The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

  • Customer Care Representative

    4 weeks ago

    Malaysia Ria Full time

    We are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...

  • Customer Care Officer- Livebot

    1 week ago

    Malaysia Singtel Full time

    **Customer Care Officer - Livebot**: **Date**:24 Jun 2024 **Location**: Malaysia, Malaysia **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both...

  • Customer Care Manager, Malaysia

    2 weeks ago

    Malaysia Ria Full time

    The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

  • customer care consultant

    4 weeks ago

    Malaysia The Coffee Bean Full time

    CUSTOMER CARE CONSULTANT (IMMEDIATE HIRING) Last Updated on 26 Mar '24 Expiring on 24 Apr '24 UP TO RM 3000 / month Job Highlights MNC Company & Professional Career Exposure - Easy access to Public Transport - Young Vibrant Working Environment Job Description POSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via...

  • customer care consultant

    1 month ago

    Malaysia The Coffee Bean Full time

    CUSTOMER CARE CONSULTANT (IMMEDIATE HIRING) Last Updated on 26 Mar '24 Expiring on 24 Apr '24 UP TO RM 3000 / month Job Highlights MNC Company & Professional Career Exposure - Easy access to Public Transport - Young Vibrant Working Environment Job Description POSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via...

  • customer care consultant

    3 months ago

    Malaysia SRG Asia Pacific Sdn Bhd Full time

    Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

  • customer care consultant

    4 weeks ago

    Malaysia SRG Asia Pacific Sdn Bhd Full time

    Job Highlights- MNC Company & Professional Career Exposure- Easy access to Public Transport- Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY:The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...