Concierge Executive

**Job Number** 23154888 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of Concierge...

Duties and responsibilities:As a Concierge for a property management company, plays a pivotal role in ensuring the smooth and efficient operation of the properties. This position requires a personable, customer-oriented individual who can provide exceptional service to tenants and address their needs promptly. The Concierge is responsible for creating a...

Deliver high standards in customer services through efficient handling of enquiries, requests and complaints from shoppers, tenants, and the general public. **Responsibilities**: - Manage face-to-face enquiries, requests and complaints from shoppers, retailers and general public, and provide accurate advise on products, services and marketing activities...

a) Provides assistance and administrative support to the Concierge Department. b) Supervise the daily activities of the Concierge Department. c) Ensure that all owners & guest enquires are handling in a professional, efficient manner. d) Provide world class service in the areas of tenant handling, information, eg: transportation, travelling, gourmet,...

**Responsibilities**: - Providing high-quality Customer Service to valued customers. - Following SOPs while assisting customers in their requests. - Using company resources and other channels to assist in fulfilling requests. - Engage lifestyle partners in shopping, hospitality, travel and other industries to assist in requests and program requirements. -...

We’re hiring! - B I L I N G U A L C U S T O M E R S E R V I C E E X E C U T I V E - Overall Purpose We are looking for a Bilingual Customer Executive assisting our director to offer excellent customer service and after-sales support. You will create policies and procedures and standardized level of service is maintained for all customers. As a Customer...

a) Provides assistance and administrative support to the Concierge Department. b) Supervise the daily activities of the Concierge Department. c) Ensure that all owners & guest enquires are handling in a professional, efficient manner. d) Provide world class service in the areas of tenant handling, information, eg: transportation, travelling, gourmet,...

We’re hiring! - E X E C U T I V E A S S I S T A N T - Overall Purpose **_The Executive Assistant to the CEO_** will be responsible for facilitating the CEO’s strategic initiatives in a dynamic, fast-paced and deadline-driven environment. - She/he will tune into the vision of the CEO in order to coordinate, execute, and monitor multiple overlapping,...

Jobscope: - Assist our guests at our check-in and check-out concierge - Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required - Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure - Handle payment, tally,...

Jobscope: - Assist our guests at our check-in and check-out concierge - Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required - Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure - Handle payment, tally,...

a) Provides assistance and administrative support to the Building & Concierge Management. b) Supervise the daily activities of the Building & Concierge Management. c) Ensure that all owners & guest enquires are handling in a professional, efficient manner. d) Provide world class service in the areas of tenant handling, information, eg: transportation,...

**Events & Promotions** - Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions. - Assist to secure sponsorships and collaborations from external organizers and/or tenants in presenting vibrant and exciting campaigns - Prepare relevant approval documents...

a) Provides assistance and administrative support to the Concierge Department.b) Supervise the daily activities of the Concierge Department.c) Ensure that all owners & guest enquires are handling in a professional, efficient manner.d)Provide world class service in the areas of tenant handling, information, eg: transportation, travelling, gourmet, building...

a) Provides assistance and administrative support to the Building & Concierge Management.b) Supervise the daily activities of the Building & Concierge Management.c) Ensure that all owners & guest enquires are handling in a professional, efficient manner.d)Provide world class service in the areas of tenant handling, information, eg: transportation,...

GENERAL ACOUNTABILITIES: - Ensuring the Hotel’s policies and procedure are adhered to as identified in the Associate Hand Book, Departmental Standards and Procedures and Welcome Charter. - Adhering to the grooming standard of the Hotel. - Projecting a professional image to maintain and enhance the reputation of the Hotel and Company. - Ensuring all Guests...

Job responsibilities: - Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential floors through appropriate registration - Assist on booking...

Job responsibilities: - Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answer, screen and forward incoming phone calls - Respond to all requests in a courteous, professional manner at all times - Control guests/vendors access to residential floors through appropriate registration - Assist on booking...

Jobscope: Assist our guests at our checkin and checkout concierge Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure Handle payment, tally, check and...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **Responsibilities**: This individual will be the focal person...

**Job Summary**: - The Front Office Executive serves as the first point of contact for guests and visitors, ensuring a seamless and exceptional experience during their stay at the hotel. They are responsible for managing front desk operations, assisting guests with inquiries and requests, and coordinating with various departments to ensure smooth daily...