Assistant Manager, Business Development

2 weeks ago

Subang Jaya, Malaysia IDP Education Ltd Full time

**IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.**

**We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.**

For over 45 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 2,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.

**POSITION PURPOSE**
- Recruit an Assistant Manager, Business Development to focus on relationship building with key education segments in Subang Jaya and Kuala Lumpur
- Identify Private schools, Private colleges / universities and University colleges and government schools to create awareness and foundation for IDP s Student Placement services
- Develop and implement engagement strategies for priority schools and build effective relationships with key influencers
- Sales oriented approach involving regular visits to identified institutions as per agreed calendar
- Build strong client support through ongoing engagement, and quality service to students and clients
- Build and maintain partnerships (contractual and non-contractual), in line with company policy, with key institutions as well as Government agencies (such as MARA and JPA) to grow number of private and sponsored students, and have access to relevant student target
- Conduct regular market mapping exercise to ensure that IDP is in close contact with relevant institutions as per defined market segments

**RESPONSIBILITIES**

**_ Sales Performance_**

Collaborate primarily with immediate senior - Head of BD
- to develop and implement lead generation programs including events and activities at the identified institutions
- capacity /capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved.

**_ Business & Sales Management_**

Drive the development and implementation of Business development plans - Market mapping, time bound visits and progress updates

Manage the BDE’s performance, while instituting a cadence of regular review process of the BDE activity calendar

**_ Service Standards_**

Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office

**_ Global Participation_**

Drive and guide the offices participation in and execution of global improvement projects where applicable.

**_Communications_**

Speedily determine when an issue needs to be escalated to the Supervisor for resolution.

Proactively provide timely feedback and advice to the Supervisor on the management of issues arising from competitor activities, changing business environments, change in student visa policies etc.

**WHAT WE'RE LOOKING FOR**

**Essential requirements (skills, knowledge experience & qualification(s))**:
A Bachelor’s or higher degree in any discipline (or work experience equivalent)
- Bachelor’s or equivalent degree
- Industry knowledge preferred. **Preferably working in Malaysian education sector, having prior experience in local private institution marketing team / Agent student placement team**
- Highly effective organisational skills including working in a high volume fast-paced environment, the ability to plan, prioritise tasks, work effectively under pressure to achieve targets or objectives within established timelines.
- Experience in developing business plans, market mapping, budgets, and skills to monitor, review and report on progress
- Having a strong sales orientation, problem resolution, negotiation and relationship building skills
- Experience in working with CRM systems will be desirable
- A strong, ethical professional who acts with integrity and in the best interests of the business
- Good interpersonal skills with demonstrated ability to influence and liaise with a diverse range of individuals (internal and external) at all levels
- Respects diversity in employees
- Good written and verbal English skills
- Effective communication and presentation skills

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