People Lead, Malaysia

4 weeks ago

Kuala Lumpur, Malaysia Cathay Pacific Full time

PPL - People
- Kuala Lumpur, Malaysia
- Cathay Pacific
- Application Deadline
24 May 2024

Company Description

Let your passion fly We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart.
All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you.
This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go

Role Introduction

To be the local point of contact on all Human Resources processes, policies and practices for the country team. The role has responsibility for all day to day people processes and enquiries and is a key local advisor to the Country Manager and line managers and is supported by experts in the regional team to develop and deliver the people strategy relevant to each country.

Key Responsibilities

**Local People Expertise and Processes**
- Provide a reliable and approachable point of contact for Human Resource queries from the local team
- Act as a contact point for union relationships or employee committee relationships on a day to day level and be able to cater for different requests from employee groups.
- Conduct committee meetings to support key objectives of employee and company working groups including safety committees, focus groups or consultation meetings
- Ensure that Cathay people processes are conducted in an accurate and customer focused manner and work with regional teams to address any compliance issues
- Ensure key processes such as timekeeping, leave and attendance, payroll and related administration are done in an effective manner and that country line managers and employees are well informed of processes and policies
- Provide input on local legal requirements or industrial circumstances to the regional team
- Assist in the preparation of annual staff budgets and remuneration review processes and analysis and communications to support this

**Provide in Country People Support**
- Provide advice and support to line managers and the Country Manager on day to day people issues and concerns
- Act as a point for reporting people issues which are raised in country including discrimination, bullying or harassment, health and safety or conflict resolution
- Support the Country Manager to create a positive and supportive culture within the Cathay operation such as supporting the cascade of key communications around strategy or people processes
- Respond as first point of contact to any business risks, business continuity or Emergency and Accident people response requirements
- Support country management team with any other initiatives or task as reasonably requested

**Execution of Global and Regional Initiatives**
- Under the guidance of the regional team, activate and execute local programmes to drive engagement, performance culture, training, reward, recognition to help nurture the Cathay culture
- Communicate key people policy changes or programmes to the local team with relevant local context
- Provide valued local input on design and development of programmes via the regional team and within the broader global people team
- Provide detailed feedback on global initiatives and how they are working in the local context
- Work very closely with the Regional Communications, Engagement & Development Lead, Regional Employee Relations and Policy Manager and the Regional Talent Acquisition & Performance Manager to understand and implement regional and global people strategies

**People Development, Engagement and Performance Management**
- Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
- Supervise and mentor direct reports, encouraging effective collaboration
- Demonstrate leadership and lead by example in accordance with Cathay’s core values
- Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
- Maintain active and ongoing dialogue in relation to employee goals and individual performance
- Actively engage with employees to enhance communication and their understanding of department goals
- Enhance the employee experience in line with the role level and the internal brand promise

**E&A**
- Emergency and Accident and Crisis Response responsibilities as required

**Requirements**:
**Academic Qualifications**
- Degree in Human Resources or related discipline (preferred)

**Knowledge, Skills, Training and Experience**
- 4+ years of experience
- Strong attention to detail
- Good communicator
- Ability to handle conflict and mediate to achieve a timely and positive outcome
- Has an approachable and open st

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