Front Office/receptionist/guest Service Supervisor

Front Office Receptionist is responsible for providing a welcoming and efficient experience for guests from the moment they arrive at the hotel. The job description may include the following duties and responsibilities: **1. Guest Services**: - Welcome guests as they arrive at the hotel. - Check guests in and out, ensuring a smooth process. - Provide...

Contribute to overall efficient and attentive service of the Reception Desk staffs. - Verify that duties are performed according to stipulated procedures. Any problems should be reported to the Duty Manager. - Read the Front Desk Log Book and provide any necessary instructions or comments. - Ensure that there is no unauthorized entry into the Front...

**Responsibilities** - Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. - Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. - Ensures guest and employee satisfaction and maximizes the financial performance of the...

**Malaysia*** **PARKROYAL COLLECTION Kuala Lumpur*** **Rooms*** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a...

Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Receive, sort and distribute daily mail/deliveries - Order front office supplies and keep inventory of stock - Keep updated records of office expenses and costs - Perform other clerical...

**Responsibilities** - Greet and welcome guests as soon as they arrive - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Order front office supplies and keep inventory of stock -...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! Location: Arte Mont Kiara, Kuala Lumpur **Salary**: RM2,800 - RM3,200 Benefits: Meal Allowance Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd...

Join Our Team at Arte by Thomas Chan We're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara! - Location: Arte Mont Kiara, Kuala Lumpur - Salary: RM2,500 - RM3,500 - Benefits: Meal Allowance - Preferably able to speak Chinese Be part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality...

SPA Receptionist **Position Statement** (if any) The Spa Receptionist ensures that the cleanliness and hygiene, especially the wet rooms, are well maintained for the Spa and Health Spa during its opening and closing procedures. He / she assists other team members to ensure fluidity of guests' journey. **What will I be doing? Position Summary** (bullet...

This position is responsible for the overall operations of reception in providing ultimate service for the hotel guests. The Front Office Assistant should provide the fullest support and cooperation to the front office department in achieving the desired result accordance to our vision and mission statement, objectives and Standard Operating Procedure (SOP)...

To overview and ensure the smooth operation of all the activities of the front office - To monitor and review the checklist of all the arrival and departures - To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services - To handle the booking and reservation duties and to resolve issues if there are any...

Duties and Responsibilities - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship...

1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

**Position Statement** (if any) The Spa Receptionist ensures that the cleanliness and hygiene, especially the wet rooms, are well maintained for the Spa and Health Spa during its opening and closing procedures. He / she assists other team members to ensure fluidity of guests' journey. **What will I be doing? Position Summary** (bullet points) As the Spa...

To overview and ensure the smooth operation of all the activities of the front office - To monitor and review the checklist of all the arrival and departures - To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services - To handle the booking and reservation duties and to resolve issues if there are any...

**Position Title: Hotel Reception** **Job Overview**: As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate...

**We're Looking for a Friendly Receptionist!** **What You'll Do**: - Say hi and welcome everyone who comes in. You’re the first friend they meet! - Answer questions and help people find where they need to go. - Keep our front desk tidy and make sure everything's in place. - Handle mail and keep things organized. - Help keep our office safe and...