Open for Fresh Graduates Bank Customer Service
4 days ago
**Location**: Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT
**Salary package**:RM3000-3800 (depend on highest education certificate and years of working experience)
**Working time**: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day
- *Hybrid mode possibility based on performance_
- Develop excellent product knowledge to enhance customer's experience and support.
- Provide customer's guidance in order to address the concerns raised, both on the deliveries and other issues.
- Handle complaints, provide appropriate solutions and alternatives within the allocated time.
- Adhere to the quality process set to ensure that we are providing accurate and timely service to the customer's.
**Job Requirements**:
- Proficient in speaking in English
- Able to work on a rotational shift
- 5 working days per week with 2 consecutive rest day off - Rest day can be on weekend or weekdays
- Comfortable to speak and assists both, local and international customers
**Allowances**:
- Fix contact centre allowance: RM200/month
- Late night shift allowance: RM300 to RM450/month
Interested to work in banking industry? Hurry up & apply
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- How well can you speak English in a scale of 1-10?
**Education**:
- STM/STPM (preferred)
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