Open for Fresh Graduates Bank Customer Service

4 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn. Bhd. Full time

**Location**: Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT

**Salary package**:RM3000-3800 (depend on highest education certificate and years of working experience)

**Working time**: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day
- *Hybrid mode possibility based on performance_
- Develop excellent product knowledge to enhance customer's experience and support.
- Provide customer's guidance in order to address the concerns raised, both on the deliveries and other issues.
- Handle complaints, provide appropriate solutions and alternatives within the allocated time.
- Adhere to the quality process set to ensure that we are providing accurate and timely service to the customer's.

**Job Requirements**:

- Proficient in speaking in English
- Able to work on a rotational shift
- 5 working days per week with 2 consecutive rest day off - Rest day can be on weekend or weekdays
- Comfortable to speak and assists both, local and international customers

**Allowances**:

- Fix contact centre allowance: RM200/month
- Late night shift allowance: RM300 to RM450/month

Interested to work in banking industry? Hurry up & apply

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How well can you speak English in a scale of 1-10?

**Education**:

- STM/STPM (preferred)



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