Customer Service Inbound

**Position**: Customer Service Professional (Immediate Hiring) **Intake Date**:17 May 2024** **Working Location **:Jalan Were, Kuching **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary**: RM1,500 - RM1,800 **Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/...

**Position**: Customer Service Professional (Immediate Hiring) **Intake Date**:17 May 2024** **Working Location **:Jalan Were, Kuching **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary**: RM1,500 - RM1,800 **Allowances : RM 360- RM 900 (Skill/ Performance/ Shift/...

**JOB PURPOSE** - Execute day to day goods receiving of all inbound Branch Transfers and Returns to meet expected quality service level. **KEY RESPONSIBILITIES** - Receive and check all inbound Branch Transfers via courier, air shipment, sea shipment and cold chain shipment in accordance to SOPs and WIs promptly to achieve Receiving KPIs. - Escalate to...

**LOOKING FOR A MALE CUSTOMER SERVICE REPRESENTATIVE** **Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve...

Attend to inbound calls in a contact centre environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Job Location: Jalan Green, Kuching, Sarawak.Job Summary:Key Responsibilities:To Assist and support Business Development team:Prepare motor quotations and cover notes within TAT Assist in monitoring CBC compliance daily for direct & Agents' case by ensuring/checking that Agents paid timely Attend to inbound calls To assist the marketers in handling queries...

**Job Location: Jalan Green, Kuching, Sarawak.** **Job Summary**: **Key Responsibilities**: To Assist and support Business Development team: - Prepare motor quotations and cover notes within TAT - Assist in monitoring CBC compliance daily for direct & Agents’ case by ensuring/checking that Agents paid timely - Attend to inbound calls - To assist the...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...

SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...

**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...

Responsibilities: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.Job Requirement: Bachelor's Degree in Business...

**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

**Responsibilities**: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirement**: - Bachelor's Degree in...

Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...

To do front counter cashier and posting daily cheque. To attend customer enquiries and answering the incoming calls in courteous manner. Handle and record the incoming and outgoing couriers in the office. To assist purchasing department as and when is required. To perform any adhoc tasks assigned by the superior/Manager.Job Requirement Minimum SPM/Diploma...

To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...

Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking, Writing and Reading skillsLocation: Georgetown, Penang (Onsite)Working Hours: Monday to Sunday, 12:00 am - 11:00 am(5 days per week, 8 working hours + 1 hour break)Job Type: Full-time (Rotational Shift)Salary: RM 3,000++ (Extra Allowances will be...

Customer Services Officer Role:To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. Ensure all exchange and delivery pick up is updated accordingly without missed. Ensure odometer from physical unit is...