Admin Customer Service

7 months ago


Kuching, Malaysia Techsap ASP Sdn Bhd Full time

**Job Location: Jalan Green, Kuching, Sarawak.**

**Job Summary**:
**Key Responsibilities**:
To Assist and support Business Development team:

- Prepare motor quotations and cover notes within TAT
- Assist in monitoring CBC compliance daily for direct & Agents’ case by ensuring/checking that Agents paid timely
- Attend to inbound calls
- To assist the marketers in handling queries and problem solving on servicing queries to marketer’s agents, policy printing, guide Agents on system issues etc
- To support MO on agent's inquiries when MO is not around.
- To ensure non-motor cover notes in Flas system is printed and batched daily
- To assist Agent to make the payment on-line in ILink system
- To follow up outstanding premium/commission recovery with Agents promptly
- Submit completed claims documents to claims team.

To ensure policies or endorsement request are scanned timely:

- Work closely with internal stake holder in ensuring policies or endorsement are scanned timely
- To ensure 95% accuracy in document batched
- Follow up on issuance of policies or endorsements
- Distribute and place documents at Agents’ designated place
- Attend to daily routed back cases on the queries for case scanned

To follow up monthly non-motor renewal retention:

- To update renewed cases in renewal listing promptly

Others Responsibilities:

- Other tasks assigned from time to time by Branch Manager/BA

**Job Type**: Contract
Contract length: 6 months

**Salary**: Up to RM2,800.00 per month

Ability to commute/relocate:

- Kuching: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)


  • Customer Service Admin

    7 months ago


    Kuching, Malaysia Homestay business Full time

    1. Must have at least 1.5 years of experience in customer service related fields 2. Must have own car as transportation which is reliable and does not break down often. 3. Must be able to work on Fridays, Saturdays, Sundays, Public Holiday. 4. Must be able to handle immense pressure (You must not breaking down or give up during peak periods or when...


  • Kuching, Malaysia SEMS Services Sdn Bhd Full time

    **Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...


  • Kuching, Malaysia SEMS Services Sdn Bhd Full time

    **Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

  • Sales Admin

    7 months ago


    Kuching, Malaysia M.M.B.MARKETING COMPANY SDN BHD Full time

    Position**:Sales Admin** Industry**:Food and Beverage** Location**:M.M.B. Marketing Company Sdn. Bhd. (Kuching, Sarawak), 5 Miles, Jalan Penrissen.** Job Scope: 1. Handle internal outlets and outstation customers and agents. Assist sale admin to handle walk in & local customers if necessary. 2. Provide customer service follow company SOP. 3. Promote...

  • Customer Service

    7 months ago


    Kuching, Malaysia Luco Apartments Full time

    SPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...


  • Kuching, Malaysia Emart Full time

    **Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...


  • Kuching, Malaysia Sebangga Auto Sdn Bhd Full time

    **SALES & AFTERSALES ADMIN JOB SCOPE**: - Assist with New Vehicle Registration & Data Entry - Maintain & update customer database - Assist in sales / aftersales inquiry and provide general administrative support to sales / aftersales team - Assist with ad-hoc admin duties as required from time to time **Requirements**: - Experience in automotive industry...


  • Kuching, Malaysia Mayflower Car Rental Sdn Bhd Full time

    **Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...


  • Kuching, Malaysia Tun Jugah Management Corporation Full time

    **Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...

  • Sales Admin

    7 months ago


    Kuching, Malaysia M.M.B.MARKETING COMPANY SDN BHD Full time

    **Job: Sales Admin** - Industry: Food and Beverage_ - Location: M.M.B. Marketing Company Sdn. Bhd. (Kuching, Sarawak), Batu 5 Jalan Penrissen_ **Job Scope / Responsibilities**: 1. Knowledge on promote company products via offline or online to increase sales. 2. Maintain and update sales and customer records 3. Handle customer questions, request and...


  • Kuching, Malaysia Myeg Services Berhad Full time

    Job Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...

  • Admin Assistant

    7 months ago


    Kuching, Malaysia dBazzar Sdn Bhd Full time

    ADMIN ASSISTANT dBazzar is a Super App. It’s one app for ordering food, grocery, digital payments, shopping, hyper-local delivery, and dozens of retail services. It is Sarawak’s first and fastest growing online platform building on state digital economy initiative. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Customer Service

    7 months ago


    Kuching, Malaysia Agensi Perkerjaan BGC Group (Malaysia) Sdn Bhd Full time

    To do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...


  • Kuching, Malaysia Leong Chiropractic Full time

    Job Description: - Receptionist Work (Appointments, payments, post treatment calls and etc) - Admin Work - Maintain cleanliness in the clinic - Assist Chiropractor during treatment procedures and making sure patient is comfortable - Prepare, sanitize and disinfect machines/instruments - Deliver good customer service - Keep learning to...


  • Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...


  • Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...


  • Kuching, Malaysia The Staycation (S) Sdn Bhd Full time

    As a Customer Service Representative at [Your Homestay Business Name], you will be the first point of contact for our guests, providing them with exceptional service and assistance throughout their stay. Your primary responsibilities will include: - Greeting guests upon arrival and ensuring a smooth check-in process. - Providing detailed information about...


  • Kuching, Malaysia TANAHMAS TRAVEL AND TRADING SDN BHD Full time

    1. Customer Service. 2. Reservation for hotel and ticket. 3. Follow up on client request. 4. Data entry and invoicing **Benefits**: - Cell phone reimbursement - Opportunities for promotion - Professional development Schedule: - Monday to Friday - On call - Weekend jobs Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...


  • Kuching, Malaysia Homestay business Full time

    1. You must have at least 2.0 years of experience in customer service related fields 2. You must have at least 2.0 years of experience managing at least 5 staff under you. 3. You must be able to delegate tasks efficiently and make sure they are completed in the fastest and best way possible. 4. You must possess a "can-do" attitude. 5. You must have own...


  • Kuching, Malaysia PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia. **Our team is constantly expanding, so our...