Admin Customer Service
5 months ago
**Job Location: Jalan Green, Kuching, Sarawak.**
**Job Summary**:
**Key Responsibilities**:
To Assist and support Business Development team:
- Prepare motor quotations and cover notes within TAT
- Assist in monitoring CBC compliance daily for direct & Agents’ case by ensuring/checking that Agents paid timely
- Attend to inbound calls
- To assist the marketers in handling queries and problem solving on servicing queries to marketer’s agents, policy printing, guide Agents on system issues etc
- To support MO on agent's inquiries when MO is not around.
- To ensure non-motor cover notes in Flas system is printed and batched daily
- To assist Agent to make the payment on-line in ILink system
- To follow up outstanding premium/commission recovery with Agents promptly
- Submit completed claims documents to claims team.
To ensure policies or endorsement request are scanned timely:
- Work closely with internal stake holder in ensuring policies or endorsement are scanned timely
- To ensure 95% accuracy in document batched
- Follow up on issuance of policies or endorsements
- Distribute and place documents at Agents’ designated place
- Attend to daily routed back cases on the queries for case scanned
To follow up monthly non-motor renewal retention:
- To update renewed cases in renewal listing promptly
Others Responsibilities:
- Other tasks assigned from time to time by Branch Manager/BA
**Job Type**: Contract
Contract length: 6 months
**Salary**: Up to RM2,800.00 per month
Ability to commute/relocate:
- Kuching: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
-
Customer Service Admin
5 months ago
Kuching, Malaysia Homestay business Full time1. Must have at least 1.5 years of experience in customer service related fields 2. Must have own car as transportation which is reliable and does not break down often. 3. Must be able to work on Fridays, Saturdays, Sundays, Public Holiday. 4. Must be able to handle immense pressure (You must not breaking down or give up during peak periods or when...
-
Customer Service Admin. Officer
5 months ago
Kuching, Malaysia SEMS Services Sdn Bhd Full time**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...
-
Customer Service Admin. Officer
5 months ago
Kuching, Malaysia SEMS Services Sdn Bhd Full time**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...
-
Sales Admin
5 months ago
Kuching, Malaysia M.M.B.MARKETING COMPANY SDN BHD Full timePosition**:Sales Admin** Industry**:Food and Beverage** Location**:M.M.B. Marketing Company Sdn. Bhd. (Kuching, Sarawak), 5 Miles, Jalan Penrissen.** Job Scope: 1. Handle internal outlets and outstation customers and agents. Assist sale admin to handle walk in & local customers if necessary. 2. Provide customer service follow company SOP. 3. Promote...
-
Customer Service
5 months ago
Kuching, Malaysia Luco Apartments Full timeSPM / STPM / Diploma / Degree in any courses. - At least one year of working experience in customer service. - Must be willing to work on shift, weekend and Public Holidays. - Must be computer literate. - Good command in English and BM. - Fast learner with good communication skills. - Have own transportation. **Salary**: RM1,600.00 - RM1,900.00 per...
-
Customer Service Executive
5 months ago
Kuching, Malaysia Emart Full time**Responsibilities** manner. - Handle customer complaints and provide appropriate solutions within the time limits. - Create policies and procedures for effective customer service. - Conduct customer satisfaction surveys from time to time. - Create reports based on customer feedback on products and services. **Requirements**: - Diploma/ Bachelor’s...
-
Admin Operations
5 months ago
Kuching, Malaysia 1Millennium International Sdn Bhd Full timeLocation: Office is based in Petra Jaya Working hours: 8.30am - 5.30pm Working days: 5 working days **Salary**: RM2500 - RM2800 Employment Status: 1 year contract (Renewable basis) Requirement: Diploma in Secretaryship/Business Admin Good in MS Office - Word, Excel, PowerPoint **Responsibilities**: **Administration Related (30%)** - Provide...
-
Sales & Aftersales Admin
5 months ago
Kuching, Malaysia Sebangga Auto Sdn Bhd Full time**SALES & AFTERSALES ADMIN JOB SCOPE**: - Assist with New Vehicle Registration & Data Entry - Maintain & update customer database - Assist in sales / aftersales inquiry and provide general administrative support to sales / aftersales team - Assist with ad-hoc admin duties as required from time to time **Requirements**: - Experience in automotive industry...
-
Customer Service Officer
5 months ago
Kuching, Malaysia Mayflower Car Rental Sdn Bhd Full time**Customer Services Officer Role**: To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work. - Ensure all exchange and delivery pick up is updated accordingly without missed. - Ensure odometer from physical...
-
Admin
5 months ago
Kuching, Malaysia Dbest Hardware Sdn Bhd Full timeadmin, friendly and willing to learn Dbest Hardware is a retail company specialized in hardware, electrical and paints. with our modern layout (hardware supermarket), you can shop and find the things that you need easily and comfortable. Our mission is to help our customer to solve their home problem as we have friendly and helpful staff that always ready to...
-
Customer Service Assistant
5 months ago
Kuching, Malaysia Tun Jugah Management Corporation Full time**Duties and Responsibilities**: - Handle incoming queries on phone calls. - Responsible for providing high standards of customer service to visitors - Deal Directly with customers either by telephone or electronically - Respond promptly to customers inquiries - Helpdesk support - record operational issues, maintain log on helpdesk queries - Attending...
-
Customer Service Associate
1 week ago
Kuching, Sarawak, Malaysia Central Coldstorage Kuching Sdn. Bhd. Full timeAt Central Coldstorage Kuching Sdn. Bhd., we are seeking a Customer Service Associate to join our team. As a key member of our sales floor team, you will be responsible for ensuring that our store is clean and well-presented, maintaining our products display and price tag, and providing excellent customer service and support.Key Responsibilities:Checking...
-
Customer Service Officer
5 months ago
Kuching, Malaysia Myeg Services Berhad Full timeJob Description: - Provide product information, answering questions, and responding to customer enquiries. - Meet sales targets and achieve monthly sales quota - Maintaining a positive, empathetic, and professional attitude toward customers at all times Requirements: - Minimum SPM and above - Good customer service knowledge - Able to communicate fluently...
-
Sales Admin
5 months ago
Kuching, Malaysia M.M.B.MARKETING COMPANY SDN BHD Full time**Job: Sales Admin** - Industry: Food and Beverage_ - Location: M.M.B. Marketing Company Sdn. Bhd. (Kuching, Sarawak), Batu 5 Jalan Penrissen_ **Job Scope / Responsibilities**: 1. Knowledge on promote company products via offline or online to increase sales. 2. Maintain and update sales and customer records 3. Handle customer questions, request and...
-
Customer Service
5 months ago
Kuching, Malaysia Agensi Perkerjaan BGC Group (Malaysia) Sdn Bhd Full timeTo do front counter cashier and posting daily cheque. - To attend customer enquiries and answering the incoming calls in courteous manner. - Handle and record the incoming and outgoing couriers in the office. - To assist purchasing department as and when is required. - To perform any ad-hoc tasks assigned by the superior/Manager. **Job Requirement** -...
-
Admin Assistant
5 months ago
Kuching, Malaysia dBazzar Sdn Bhd Full timeADMIN ASSISTANT dBazzar is a Super App. It’s one app for ordering food, grocery, digital payments, shopping, hyper-local delivery, and dozens of retail services. It is Sarawak’s first and fastest growing online platform building on state digital economy initiative. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Sales Service Executive
7 months ago
Kuching, Malaysia AEON Credit Service (M) Berhad Full time**Responsibilities**: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirement**: - Bachelor's Degree in...
-
Customer Service Associate
5 months ago
Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - International BPO company. - Full-training provided (1...
-
Clinic Receptionist Admin
5 months ago
Kuching, Malaysia Leong Chiropractic Full timeJob Description: - Receptionist Work (Appointments, payments, post treatment calls and etc) - Admin Work - Maintain cleanliness in the clinic - Assist Chiropractor during treatment procedures and making sure patient is comfortable - Prepare, sanitize and disinfect machines/instruments - Deliver good customer service - Keep learning to...
-
Associate, Customer Service
5 months ago
Kuching, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Customer Service Executive** **(Mandarin Speaker) in Kuala Lumpur and Johor Bahru (Open for East Malaysians)** - **Embark on your Customer Service career with renowned international company! Take a substantial step toward a successful professional journey enriched with attractive benefits!**_ **Job Highlights**: - Multinational BPO company -...