Front Desk
3 days ago
Job Description : 1. To handle all stages of guest stay in the hotel from check in to check out and ensure hotel guests are provided with the best possible experience during their stay in the hotel. 2. Maintains positive guest and colleague interactions with good working relationships. 3. Meets and greets all guests and assists with registrations. 4. Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out. 5. Register hotel's guests in accordance with Front Office policies and procedures. 6. Understands rate structure and promotional rates available. 7. Be familiar with the hotel's products and services and policies. 8. Ensure all complaints and requests are immediately resolved and follow through with relevant supporting departments. 9. To update and maintain efficiently the current room status and to inform the Superiors, should their attention are needed. 10. Prepare welcome cards and keys for arrival FIT guests. 11. Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 12. Constantly check on all forms of correspondences, such as messages / mails / parcel are promptly delivered. 13. Ensures that guest history records are accurately maintained and all repeat guests are pre-registered. 14. Maintains the Daily Log Book by ensuring any unusual happenings, incidences and all important pending matters are recorded and follow through. 15. Maintains sufficient stock of all supplies, such as printing materials, forms and stationeries. To initiate replenishment as and when deem necessary. 16. Ensures the strict control of room keys. 17. Reports 'œLost and Found'
- items. 18. Supports and embraces the spirit of 'œTeam Work'
SHANTAWOOD SDN BHD Carry on business on real property and housing development related services. Vision: Creating Sustainable Business to Facilitate and Enrich Our Stakeholders,Community and Society Mission: Offering Quality, Innovative and Affordable Homes and Lifestyles that Meet and Exceed The Real Needs of All Our Valued Customers Core Values: Effective Efficient Excellent Enrichment Eternity "Together, WE EXCEL "
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Front Desk Bellman
7 months ago
Melaka, Malaysia FALCON PACE SDN BHD Full timeBellman / Porter Job Description Bellman / Porter - Greeting arriving guests and retrieving their luggage upon their arrival. - Provide directional assistant towards guests to designated Car Park area or Valet Parking. - Work closely with Security Officer by Coordinate the traffic of vehicles in front of the hotel. - Escorting guests to their rooms,...
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Front Office Manager
4 days ago
Melaka, Malaysia Marriott International Full timeJob Description **JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest...
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Front Office Manager
7 months ago
Melaka, Malaysia Marriott International, Inc Full time**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...
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Duty Manager
7 months ago
Melaka, Malaysia Holiday Inn Melaka Full time**What’s the job?** Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. **Requirements**: - At least 2 years' experience as Duty Manager in hotel Front Office - Good command of spoken and written English - Strong skills and experience in Front Office system and procedures. -...
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Hotel Front Desk
7 months ago
Melaka, Malaysia MASS GLOBAL HOTELS & RESORTS SDN BHD Full time**Job Descriptions**: - Great and welcome visitors, clients, and employees in a professional and friendly manner. - Responsible for all activities relevant to the Front Officer such as performs check in/out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Maintain a neat and...
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Front Office Assistant
7 months ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
7 months ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office Assistant
7 months ago
Melaka, Malaysia SGI VACATION CLUB BERHAD Full timeWe are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...
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Front Office
6 months ago
Melaka, Malaysia Hotel Puri, Melaka Full timeProvide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - To take on a proactive role by always being at the Hotel Reception counters’ and Lobby ensuring that all hotel policies and instructions implemented are followed throughout. - Basic Cashiering and Credit...
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Front Office Hotel Cashier
6 months ago
Melaka, Malaysia Fenix Inn Sdn Bhd Full timeJob Description: We are seeking a motivated and enthusiastic individual to join our team as a Front Office Hotel Cum Cashier. In this role, you will be responsible for providing exceptional customer service at the front desk of our hotel while also handling cashier duties. Your primary responsibilities will include greeting and checking in guests, managing...
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Front Office
3 days ago
Melaka, Malaysia DPS Resources Berhad Full time**Job Description**: 1. To handle all stages of guest stay in the hotel from check in to check out and ensure hotel guests are provided with the best possible experience during their stay in the hotel. 2. Maintains positive guest and colleague interactions with good working relationships. 3. Meets and greets all guests and assists with registrations. 4....
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Front Office Assistant
7 months ago
Melaka, Malaysia METRASQUARE HOTEL & AMES HOTEL Full timeThe Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...
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Guest Relation Officer
7 months ago
Melaka, Malaysia HATTEN HOTEL (MELAKA) SDN BHD Full timeReport for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and...
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Front Desk
23 hours ago
Melaka, Malaysia Cxl executive Full time**Lokasi: Gajah Berang, MELAKA**: - **Waktu/Hari: Isnin-Jumaat | 8:30am-5:30pm**: - **Gaji: RM1,500 + Allowance + Komisen** **Job Discription** - **Memproses Permohonan Dalam Sistem Seperti Yang Diminta Oleh Pelanggan**: - **Menjawab Panggilan Masuk Dan Melakukan Panggilan Keluar Kepada Pelanggan**: - **Memberikan Maklumat / Penyelesaian / Perkhidmatan...
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Front Desk Receptionist
7 months ago
Melaka, Malaysia Stayrene Management Sdn Bhd Full timeHandling customer check in & check out Handling customer complaint and ensure information deliver to operation team Greed customer with hospitality manner Handling customer enquiry Dealing with OTA enquiry and setting **Salary**: RM2,000.00 - RM3,000.00 per month **Benefits**: - Cell phone reimbursement - Free parking - Opportunities for promotion -...
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Front Desk Assistant
7 months ago
Melaka, Malaysia Sandy Hotel Melaka, Cheng Full timeCheck in & Check Out guest - Anwering Phone - Cashiering - Punctuality - Able to work on shift - Able to work under pressure **Salary**: RM1,500.00 - RM1,800.00 per month **Benefits**: - Flexible schedule - Opportunities for promotion Schedule: - Afternoon shift - Early shift - Night shift Supplemental pay types: - Attendance bonus - Overtime pay -...
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Front Office Assistant
7 months ago
Melaka, Malaysia Perbadanan Wakaf Nasional Berhad Full timeReceptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Across the street from Puteri Beach on the Malacca Strait, this relaxed hotel is 2 km from Hang Tuah Mausoleum and 7 km from The...
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Receptionist (B2c) - Melaka
3 days ago
Melaka, Malaysia Carsome Sdn Bhd Full time**About You** As the front of house and often first point of contact for external visitors, a Receptionist must serve visitors by greeting, welcoming, and directing them appropriately. Receptionist’s duties include managing front desk on a daily basis to perform administrative support and clerical tasks. **Your Day-to-Day** - Greeting all visitors - Send...
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Guest Service Agent
5 days ago
Melaka, Malaysia Holiday Inn Melaka Full time**Summary of Job**: - Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. - Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and...
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Assistant/officer, Admission
7 months ago
Melaka, Malaysia Mahkota Medical Centre Sdn Bhd Full time**Job Summary** - An Officer is responsible for providing frontline services in areas such as registration, billing and payment collection, liaising with patients and care givers, and providing financial counselling. - S/He may work in various locations such as out-patient, in-patient and 24 hours emergency department. S/He may work in the insurance counter...