Invoicing Coordinator, Korean Speaker

3 weeks ago

Kuala Lumpur, Malaysia Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

Invoicing Coordinator, Korean Speaker

The position

Produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

About the department

This position reports to the Invoicing Team Lead and should closely cooperate with respective Customer Services and credit teams.

What you will be doing
- Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc
- Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
- Match the relevant delivery receipt note to the invoice when applicable
- Match the relevant supporting documents for cylinder invoices
- Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
- Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
- Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests
- Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes
- Follow up complaints/non compliances through improvement/complaint system in place
- Create manual KRW invoice based on customer’s requirements and dispatch to them within agreed timescales
- Manage the timely and effective customer data management
- Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly
- Perform and liaise with customer to issue Korean and Revert Tax bills
- Respond promptly and completely to both client and internal enquiries
- Undertake account information to internal departments (ex; Sales Lists, Aging report)
- Need to support Korea customer and month end closing date as when required during Malaysia Public Holiday.

Accountabilities

This position will be measured against:

- Work process efficiency
- Invoice accuracy
- Timely dispatching of invoices based on customer’s closing date
- Timely resolution of invoice related issues
- Good understanding for manual calculation
- Agreed AOP and KPI’s

What experience and skills required
- 3 years of formal education in business/economics or finance studies or relevant working experience
- Fluent in English and Korean - both writing and speaking and listening
- Good planning and organising skills
- Good analytical skills & attention to detail
- Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
- Able to meet deadlines through good time management and allocation of priorities
- Computer literate

Skills and Competencies
- Computer Skills_
- MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
- Basic knowledge of ERP system / Office 365

Additional preferences
- Good communication and negotiating skills
- Good networking and relation building skills

Process Involvement
- _ Ref to GIMS processes to be added -_

What we offer
- Strategic work location at KL Sentral with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as public buses.
- International work environment and culture
- Great learning and development opportunities

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex

How to apply

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