Invoicing Coordinator, Korean Speaker

7 months ago

Kuala Lumpur, Malaysia Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

Invoicing Coordinator, Korean Speaker

The position

Produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.

About the department

This position reports to the Invoicing Team Lead and should closely cooperate with respective Customer Services and credit teams.

What you will be doing
- Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc
- Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
- Match the relevant delivery receipt note to the invoice when applicable
- Match the relevant supporting documents for cylinder invoices
- Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
- Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
- Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests
- Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes
- Follow up complaints/non compliances through improvement/complaint system in place
- Create manual KRW invoice based on customer’s requirements and dispatch to them within agreed timescales
- Manage the timely and effective customer data management
- Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly
- Perform and liaise with customer to issue Korean and Revert Tax bills
- Respond promptly and completely to both client and internal enquiries
- Undertake account information to internal departments (ex; Sales Lists, Aging report)
- Need to support Korea customer and month end closing date as when required during Malaysia Public Holiday.

Accountabilities

This position will be measured against:

- Work process efficiency
- Invoice accuracy
- Timely dispatching of invoices based on customer’s closing date
- Timely resolution of invoice related issues
- Good understanding for manual calculation
- Agreed AOP and KPI’s

What experience and skills required
- 3 years of formal education in business/economics or finance studies or relevant working experience
- Fluent in English and Korean - both writing and speaking and listening
- Good planning and organising skills
- Good analytical skills & attention to detail
- Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
- Able to meet deadlines through good time management and allocation of priorities
- Computer literate

Skills and Competencies
- Computer Skills_
- MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
- Basic knowledge of ERP system / Office 365

Additional preferences
- Good communication and negotiating skills
- Good networking and relation building skills

Process Involvement
- _ Ref to GIMS processes to be added -_

What we offer
- Strategic work location at KL Sentral with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as public buses.
- International work environment and culture
- Great learning and development opportunities

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex

How to apply

WSS

  • Office Support

    7 months ago

    Kuala Lumpur, Malaysia TANKKee Infinity co. Full time

    **Qualifications** - Fluent and write in Korean languages - A person who is based in Kuala Lumpur, Malaysia - Strong organizational and time management skills - Can communication in English, Bahasa Malay OR Chinese ( either one language) - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) **Role Description** This is a full-time, on-site...

  • Korean Speaker Customer Service

    7 months ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Work Mode**:NA **Functional Area**:Any Other Key Skills: Customer Service Customer Management Korean Korean Language good communication skills - OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: "Penang Malaysia" - "Living Stone...

  • Program Assistant Coordinator

    1 day ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position title: Program Assistant Coordinator - Japanese/Korean Speaker** **Tenure: 1-year contract renewable basis** **Working mode: hybrid/remote** **Working hours/days: normal working hour** **Salary offered: Open for negotiation (depending on experience in related field)** **Job Summary** As a Program Assistant Coordinator, you will play a pivotal...

  • Content Reviewer

    1 week ago

    Kuala Lumpur, Malaysia Consultants Sdn Bhd Full time

    **Position: Digital Data Reviewer (Korean Speaker)** **Location: Bangsar south** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission...

  • Customer Service Representative

    7 months ago

    Kuala Lumpur, Malaysia Spark Hunts Resources Full time

    **Customer Service Representative (Korean Speaker )** **Job Descriptions**: - Liaising with both internal & external stakeholder e.g product managers & the marketing team to handle complaints and feedback related to websites, products, platforms and service, etc. - Maintaining a working knowledge of company products to effectively communicate with...

  • Customer Service Consultant

    7 months ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    Position: Customer Service Consultant - Korean Working hours: 8AM-5PM (Mon-Fri) Location: Work in office, office located in Kuala Lumpur Salary package: RM 9300 + RM 500 allowance **Job Description**: 2. Handling member contacts directed through queues relating to the Client website as well as the Technician 1 skillset, resolving level-one inquiries. 3....

  • Quality Analyst

    3 weeks ago

    Kuala Lumpur, Malaysia eTeam Workforce Full time

    **Principal responsibility**: - Meet the Minimum Skills Requirements as a monitor - Monitor transaction / units as per the prescribed guidelines and schedule - Assess the quality and accuracy of the calls monitored, including financial and - compliance accuracy - Provide feedback to the Analysts - Provide feedback to the Trainers (as appropriate) -...

  • Content Moderator-korean Speaker

    7 months ago

    Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    Overview: As a Content Moderator fluent in Korean, you will be responsible for monitoring and reviewing user-generated content on various digital platforms to ensure compliance with community guidelines and standards. You will play a crucial role in maintaining a safe and positive online environment by identifying and removing inappropriate or harmful...

  • Customer Service Consultant

    2 days ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    Position: Customer Service Consultant - Korean Working hours: 8AM-5PM (Mon-Fri) Location: Work in office, office located in Kuala Lumpur Salary package: RM 8000 - RM 9300 (basic) + RM 500 allowance **Job Description**: 2. Handling member contacts directed through queues relating to the Client website as well as the Technician 1 skillset, resolving...

  • Social Media Chat Support-korean Speaker

    7 months ago

    Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    **Job Title: Social Media Chat Support (Korean Speaker)** Work Type: Permanent RoleLocation: KL Sentral, Kuala Lumpur **Basic Salary: - ** - With Experienced - Basic RM6600 + RM1000 (Complexity Allowance) - Fresh Graduates - Basic RM6400 + RM1000 (Complexity Allowance) **Responsibilities**: - Identifies, investigates, and resolves users problems with...

  • Customer Service

    7 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Customer Service - Korean speaker Location: Selangor Working hours: 7 AM - 7 PM (rotational shift) Working days: Monday to Sunday (5 working days, 2 off days) **Salary**: RM9,000 (basic) + RM400 (KPI allowance) **Requirements**: - Native Koreans only - Minimum Degree and above - Proficient in at least B2 English **Responsibilities**: 2....

  • Inbound Customer Service Rep

    7 months ago

    Kuala Lumpur, Malaysia Gyldan Holdings Sdn. Bhd. Full time

    NATIVE KOREAN SPEAKER INBOUND Customer Service Representative Client Office Location(s): KL Sentral, Bangsar, Cyberjaya **Job Types**: Full-time, Permanent **Salary**: RM10,000.00 - RM12,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Fixed...

  • Content Moderator

    7 months ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    Position: Content Moderator - Korean Speaker Location: Kuala Lumpur, Malaysia **Salary**: RM 7000 - RM 9000 (total package) Working hours: Rotational shift, 5 days a week (Mon-Sun) Hiring for Native Korean, willing to relocate to Malaysia/local Malaysian with TOPIK 5/6. Fresh graduates welcome to apply. **Job Description**: - Review content...

  • Content Moderator

    1 day ago

    Kuala Lumpur, Malaysia Language Talent Solution Full time

    Position: Content Moderator - Korean Speaker Location: Kuala Lumpur, Malaysia **Salary**: RM 8000 - RM 8500 + night shift allowance Working hours: Rotational shift, 5 days a week (Mon-Sun) Hiring for Native Korean, willing to relocate to Malaysia / employment visa & one way ticket provided by company. Fresh graduates welcome to apply. **Job...

  • Korean Transition Specialist

    7 months ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Work mode**: Can work from home now /Hybrid **Tenure**: 1 year contract, renewable **Qualification / Criteria**: - Open to work as per the teams core shift / Market hours - Preferable to have Korean Language certificates (TOPIK L5, L6), non-native Korean speaker - Preferred Criteria - Ability to manage multiple stakeholders - Ability to work as an...

  • Native Korean

    8 months ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Content Moderator english Native Korean - A leading BPO in KL is looking for a Content Moderator - Native Korean to join their team ASAP! Start date: Immediate...

  • Order to Cash Operations Analyst(Korean Speaker)

    4 months ago

    Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    Recording of receipts from customer in system - Application of receipts to customer invoices - Liaise with Collections / Finance Team - Creating and issuing customer invoices - Liaise with Sales Team for providing reasons for raising debit notes & unrecognized revenue Requirement - Must have: Language - Korean - Good to have: 1 year experience in...

  • Korean Translation Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Oracle Full time

    Korean Translation Specialist-220002H6 **Applicants are required to read, write, and speak the following languages**: English, Korean **Preferred Qualifications** Oracle is currently looking for a talented and motivated linguist to join our Marketing team as a Korean Translation Specialist (US English to Korean). We are seeking a skilled language...

  • Customer Support

    7 months ago

    Kuala Lumpur, Malaysia Talentasia Consultancy Full time

    This role is with one of our International BPO client based at Kuala Lumpur, Malaysia. **Customer Support - Korean Speaker** **Role Description** This is a full-time on-site role for a Korean speaking Customer Support professional. As a Customer Support, your day-to-day tasks will include providing technical support and assistance to Korean-speaking...

  • Native Korean Speaker

    7 months ago

    Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full time

    Job location : Bayan Lepas, Penang / George Town Allowance : Language allowance: 1000 Other Allowance: Housing allowance 600(only under EP)/ monthly Nationality : Preferred Native Korean Qualification : 1-2 year experience in customer support is preferred Shift : Rotational shift Relocation : Yes Relocation benefits : Work visa, one way flight, one...