Technical Service Representative Expert

5 months ago


Petaling Jaya, Malaysia PPG Full time

**Main Responsibilities**
- Develop customer satisfaction with service, response, and problem solving activities.
- Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets.
- Direct involvement with projects, supplying advice, and expertise for plant and equipment design.
- Maintain competitive intelligence to support Sales & Technical.
- Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations.
- Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted.
- Ensure a culture of safety in all levels of service delivery.
- Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports
- Coordinate the introduction of new technologies/formulations from selection through commercialization.

**Qualifications**
- Minimum of 10 years of working experience in Paint / Coating industry
- Minimum SPM / education background in Chemical Engineering / Polymer Science.
- Familiar with 1K, 2K & High Bake System
- High experience in Industrial technologies.
- Good presentation and reporting skill

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

**We are "One PPG" to the world.**

**We trust our people every day, in every way.**

**We make it happen.**

**We run it like we own it.**

**We do better today than yesterday - everyday.**

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD

The PPG Way

Every single day at PPG:
We partner with customers to create mutual value.

We are “One PPG” to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

Benefits will be discussed with you by your recruiter during the hiring process.



  • Petaling Jaya, Malaysia PPG Industries Full time

    **Main Responsibilities** (6-10 maximum bullet points in this section) - Develop customer satisfaction with service, response, and problem solving activities. - Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets. - Direct involvement with projects, supplying advice, and expertise for plant and...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE** - Experienced professional individual contributor that works under limited supervision. **MAIN RESPONSIBILITIES** - As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE** Partnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution...


  • Petaling Jaya, Malaysia ACSON MALAYSIA SALES & SERVICE SDN. BHD. Full time

    We are looking for a self-motivated and ambitious sales representative to market our products. **Responsibilities**: **What will you need to do** - Aggressively market ACSON’s brand products to the identified group of business partners - Work closely with business partners to gain their trust and confidence to use ACSON’s products in all their HVAC...

  • Payroll Expert

    5 months ago


    Petaling Jaya, Malaysia Novartis Full time

    386946BR **Payroll Expert**: Malaysia **About the role** **Location**: Malaysia **About this role**: The purpose of this role is to support the development of People & Organization (P&O) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...

  • Technical Consultant

    5 months ago


    Petaling Jaya, Malaysia Elanco Full time

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...


  • Petaling Jaya, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Technical Assistant

    5 months ago


    Petaling Jaya, Malaysia Sunway Shared Services Sdn Bhd Full time

    Sunway Shared Services Sdn Bhd (Registration No. 200301000606 (603026-A)) Established in 2003, DIGITAL HUB seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, DIGITAL HUB provides world-class support services to most IT projects within the Sunway Group, and delivers value...


  • Petaling Jaya, Malaysia WORLDLINK WELLNESS SDN. BHD. Full time

    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. E-COMMERCE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...

  • Customer Service

    4 months ago


    Petaling Jaya, Malaysia Pacific Asiawide Corporation Full time

    Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...

  • Customer Service

    5 months ago


    Petaling Jaya, Malaysia Pacific Asiawide Corporation Full time

    Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing...


  • Petaling Jaya, Malaysia DSS Software Solutions Sdn Bhd Full time

    The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

  • Service Advisor

    5 months ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Engineering**Requisition Number**:155752**Description**: **Job Summary** Manage the technical service and maintenance team to provide timely and reliable technical services to customers and clients, as well as DKSH operating facilities. This includes installation, warranty, repair and maintenance...


  • Petaling Jaya, Malaysia MCC SHARED SERVICE CENTRE SDN BHD Full time

    Job Highlights: 1) Hybrid Work Environment 2) Free Parking 3) Conducive Working Environment Job Description: Overview The Technical Support Assistant Team Lead for Concur and DocuSign is an important member of the Operational Support Dept. Supporting travel expense management, compliance, governance, automation of signature approvals, process improvements,...


  • Petaling Jaya, Malaysia Agensi Pekerjaan GMP (M) Sdn Bhd Full time

    **RESPONSIBILITIES: - ** - Actively encourage, support, and manage distributors' Kohler Technical Specialists (KTS) in providing after-sales service for Kohler products. - Provide technical advice on installation, operation, maintenance, and troubleshooting for Kohler products to consumers, developers, distributors, and Kohler China associates. - Inspect...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...