Technical Service Representative Expert
2 weeks ago
**Main Responsibilities**
- Develop customer satisfaction with service, response, and problem solving activities.
- Work with Segment Managers and the SEA (South) TS Manager to assure continued growth, to support business targets.
- Direct involvement with projects, supplying advice, and expertise for plant and equipment design.
- Maintain competitive intelligence to support Sales & Technical.
- Liaise with sales, laboratories, manufacturing and prospective customers, regarding products, offer, specifications and environmental regulations.
- Liaise with PPG facilities and other TS Managers to ensure best practices are shared & adopted.
- Ensure a culture of safety in all levels of service delivery.
- Improve and standardize documentation processes of crucial information: secure launch, line surveys, trip reports, pre-test/ trial reports
- Coordinate the introduction of new technologies/formulations from selection through commercialization.
**Qualifications**
- Minimum of 10 years of working experience in Paint / Coating industry
- Minimum SPM / education background in Chemical Engineering / Polymer Science.
- Familiar with 1K, 2K & High Bake System
- High experience in Industrial technologies.
- Good presentation and reporting skill
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
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