Mandarin Operations Manager

Management Trainee Program? You will go thru a set program for a year plus where you will be assigned to different areas of our operations and functional departments (Eg Operation of all business lines, Sales, Quality Control, Safety, Finance, Projects, etc.) A diverse exposure across the whole organization within Malaysia. **Requirements**: - Minimum...

Vacancy: Workforce Management Analyst - Mandarin Speaker - Location: Penang, Malaysia - Salary - RM 5000 - Work Schedule: Mon to Fri - 24/7 shift (Weekend off) - Head count - 2 *Malaysians - Experience: 1 - 3 years Workforce Management Analyst experience - Responsibilities: - Develop and implement Customer Service inbound and outbound contact...

Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art centre, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centres. Key Responsibilities: - **Develop, implement, and optimise...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner or with Notice Period - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening...

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening sessions with Quality...

Job Title: IT manager Industry: Education Location: Johor Bahru **Responsibilities**: - Develop and maintain system plans, including expertise in Lark exploration. - Analyse business processes and convert them into IT solutions. - Able to manage data clouds effectively. - Suggest suitable technologies for the IT infrastructure and systems to improve...

Hello Greetings from Softenger Sdn Bhd. we are looking for a "Trainer" a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Location: Bayan Lepas, Penang e. Type: Full-time f. Shift: 24/7 **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct...

Hiring Co : Medical Factory **Job Summary**: **This is the initial stage for factory setup, we are looking a factory administrative assistant. The job scope is to handle administrative task to cover factory construction and layout, office supplies procurement, canteen, security, vehicles, government requirements qualifications.** Working Location :...

The position is responsible to ensure the smooth running of operations, achievement of sales target set by the Management, and to as as a liaison to all customers ensuring quality customer service at all times. Besides, playing the role to assist club manager in all matters of club's operation. - Working cohesively with the Club Manager on all matters...

We are currently #hiring #growthfnhiring Know someone that might be interested? ❇ ROLE: Quality Analyst - Mandarin speaker ❇ Location: Georgetown, Penang, Malaysia. Salary Range: 6,000 (Can negotiate further if the profile is good) ❇ Language: Mandarin and English ❇ Specialization: Customer Service background (mandatory) ❇ Target Onboarding...

Working Location： Seberang Perai Tengah, Penang Job Summary: **Responsibilities**: Develop and implement production plans that meet customer needs, ensure timely delivery of high-quality products, and maximize profitability. Monitor production processes to identify areas for improvement, increase efficiency, and reduce costs. Oversee and lead a team of...

Vacancy: Team lead - Customer Service (Mandarin Speaker) Location - Penang, Malaysia **Salary**: Negotiable Language: Mandarin + Eng Account: Video streaming **Requirements**: - At least 2 years of Team lead experience. - Prior experience in managing a customer support operation is preferred. - Experience in customer retention and cross-sell. - Strong...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...

Channel Sales Operations Analyst (Business Process) The Channel Sales Operations Analyst will report into the Sales Operations organization working closely with Channel Sales and our Channel Partners (Distributors) to support partner engagement supporting channel sales and business processes, programs, metrics, and reports to sustain and channel partners...

Responsibilities: - Responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents - Manages and develops a team of assigned Supervisors to meet and exceed performance, quality, enduser satisfaction, client satisfaction and any other relevant key...

Hello Greetings from Softenger Sdn Bhd. we are looking for"Quality Analyst" JOB TITLE:Position : Quality Analyst WORK LOCATION: Penang **Job Type**: Permanent **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

Responsibilities: 1. Lead and manage a team of customer service representatives, providing guidance, support, and coaching as needed. 2. Develop and implement strategies to ensure high-quality customer service delivery. 3. Monitor team performance and provide regular feedback and coaching to drive improvement. 4. Handle escalated customer issues and...

. Language: Trilingual (Mandarin, Bahasa Melayu, English) b. Specialization: Customer Service/Content Moderation background c. Target Onboarding Date: ASAP d. Salary Range: 7,500 - 9,000 e. Location: Georgetown, Penang f. Type: Full-time g. Shift: Regular shift and/or 24/7 JD Lead and manage a QA team - introduce and manage initiatives related to...