IT Support/ Technical Support- Indonesian

AMarkets is a leading financial broker providing an extensive variety of electronically traded products for clients all over the world since 2007. **Responsibilities**: - providing support to clients and partners regarding company products and services by dealing with financial and technical questions; - preparing reports; - utilizing CRM system to keep...

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...

AMarkets is a leading financial broker providing an extensive variety of electronically traded products for clients all over the world since 2007. **Responsibilities**: - providing support to clients and partners regarding company products and services by dealing with financial and technical questions; - sales of company services to active and potential...

Malaysia, Kuala Lumpur - Office - Shift work - Middle - Now we're looking for a Customer Support Specialist based in our office in Kuala Lumpur, - **_who will provide support for our Indonesian and Malaysian markets._** **Tasks and duties are to**: - Outgoing calls to clients from Indonesia and Malaysia - Analyze client requests - Regulate conflicts **You...

Kuala Lumpur, Malaysia - Shift work Now we're looking for a Customer Support Specialist based in our office in Kuala Lumpur, - **_who will provide support for our Indonesian and Malaysian markets._** **What you will do**: - Outgoing calls to clients from Indonesia and MalaysiaAnalyze client requests- - Regulate conflicts**We expect from you**: -...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

**Responsibilities**: - Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Ability to present, persuade and communicate effectively. - Use provided tools and resources to resolve customer issues - Meet or exceed...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

**Responsibilities**: **Responsibilities**: - Onsite repair for technical hardware issues that cannot be resolved remotely. - Provides technical support on covered hardware products to return them to operating condition. - Provides technical support at site or through phone support. - Identify and attend to system and user problems arising from customers -...

As a Client Technical Support Specialist, you will play a crucial role in our organisation, you will get the opportunity to create impact in the following areas: Client Management Manage client relationships, understand client challenges and provide strategic solutions Identify client needs and solution opportunities for clients Support in proposal and...

Technical skills: - Mainframe Z/os, - JCL, - COBOL, - VSAM, - CICS. Skill Must have skills: - Mainframe, - Cobol, - JCL and - VSAM **Job Type**: Permanent Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Malaysia, Kuala Lumpur - Office - Shift work - Middle - We are seeking a dynamic and experienced Customer Support Supervisor to join our team in Malaysia. As a Customer Support Supervisor, you will be responsible for leading and managing a team of customer service representatives to ensure the delivery of exceptional customer...

**Position : TECHNICAL SUPPORT Immediate Hiring** **Responsibilities**: - Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule - Effectively documenting issues and providing regular status and progress towards project milestones **Job Requirements**: - Details knowledge and experience in coordinating with...