Subject Matter Expert- Technical Support

1 week ago


Kuala Lumpur, Malaysia Tata Consultancy Services Full time

**Job Description**:
About TCS:
A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.

Please find the job description below.

Job Title: Subject Matter Expert - Technical Support

**Location**:Kuala lumpur, Malaysia

**Expectations from the Role**
- Floor Support
- Call Audits
- Take Supervisor Calls
- Manage performance of the team
- KB articles review

**Desired Competencies (Technical/Behavioural Competency)**

**Must-Have..**
- Infrastructure technical support experience
- Good functional knowledge of desktop/hardware/messaging/networks
- Excellent communication skills

**Good-to-Have**
- CompTIA A+, N+, ITIL Foundation certification

BACHELOR OF TECHNOLOGY



  • Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

    Position: SME Subject Matter Expert for Employee Matter **(Permanent Position)** Department: Human Resources Location: Plaza Sentral **Salary**: Basic RM4500 + RM100 phone allowance Shift: 9am - 6pm (Monday - Friday) **REQUIREMENT** - 3 years working experiences in IR related function / equivalent - Has knowledge in employment / labor laws and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Subject Matter Expert - Sales & Tech LeadFull-timeAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sales & Tech Lead/SME who will assist the Team Manager to lead, develop and...


  • Kuala Lumpur, Malaysia Tech solutions and Development Sdn Bhd Full time

    **i. Scope **Product Subject Matter Expert i. Scope of Work - Identifying areas where technical solutions would improve business performance. - Consulting across business operations, providing mentorship, and contributing specialized knowledge. - Overseeing the development, testing, and implementation of technical solutions. - Determining whether technical...


  • Kuala Lumpur, Malaysia ISCISTECH Business Solution Sdn Bhd Full time

    Wax deposition expert with experience in C++ programming **Benefits**: - Opportunities for promotion - Professional development Schedule: - Monday to Friday Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    About the RoleAs a Technical Project Manager at Mastercard, you will play a key role in overseeing the successful deployment of our products and services across Asia Pacific markets. This involves leading technical/solution engagements with external customers to simplify and help them understand product and solution implementation requirements. You will also...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bumi Armada Full time

    Pre-Commissioning, Commissioning, and Start-Up Subject Matter Expert (Short Term)Bumi Armada WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaImmediate short-term opportunity for mid-level technical professionals. Candidates must be available to start as soon as possible.We are seeking experienced Subject Matter Experts (SME) in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time

    Company Description:AtSutherland,we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add aSales & Tech Lead/SMEwho will assist the Team Manager to lead, develop and motivate a high-performance team of...


  • Kuala Lumpur, Malaysia Citi Full time

    **Role: AML Quality Assurance Subject Matter Expert / Analyst** **Business Unit: AML Monitoring and Investigations / Quality Assurance** The Quality Assurance team acts as a trusted body with a commitment to quality and process improvements, having an ultimate objective to identify areas of improvement and opportunities in the method in which the...

  • Subject Matter Expert

    2 weeks ago


    Kuala Lumpur, Malaysia Cigna Full time

    Band 2 (only for internal use) YOUR JOB As an SME you will support the supervisor and team manager in your relevant process. Key to the role will be building/maintaining an in depth knowledge of Communication and Contact Centre process to continuously improve the processes and share that knowledge to deliver a high quality customer centric service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    We are seeking a highly skilled Technical Support Expert to join our Centre of Expertise team. As a Technical Support Expert, you will be responsible for supporting the AU-NPP solution and Alliance Access, resolving complex customer technical problems, and identifying areas of improvement in products, support tools, or documentation.Your key responsibilities...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full time

    As a Technical Specialist at JOB EXPERT GROUP, you will play a key role in the deployment of systems, including user requirement scoping, design, coding, testing, and implementation.Main TasksParticipate in the deployment of systems, including user requirement scoping, design, coding, testing, and implementation;Ensure the successful delivery of various...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    Key AccountabilitiesYour key accountabilities will include:Managing technical delivery of core banking projects.Coordinating with stakeholders to ensure smooth delivery of core banking enhancements.Ensuring compliance with mandated framework and guidelines.In addition, you will partner with Functional Business Analysts, System Analysts, and subject matter...


  • Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full time

    U Mobile is looking for a Technical Solutions Developer to join our Digital Experience & Marketing team.The ideal candidate will be responsible for developing and implementing technical solutions to enhance our e-commerce platform. This includes developing e-commerce solutions by formulating objectives and requirements with inputs from subject-matter...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wohn-Service-Team Full time

    Job SummaryAs a Technical Support Expert at Wohn-Service-Team, you will play a crucial role in providing technical support and services to our clients. This involves installing, maintaining, and repairing power solutions and related systems at customer sites. We are looking for a highly skilled professional with a passion for electrical/electronic equipment...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    About UOB Group Technology and OperationsThe Technology and Operations function at UOB comprises five teams, each with distinct capabilities: business partnership, technology, operations, risk governance, and planning support services. We harness the power of technology to support our physical and digital banking services and operations.This includes...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Product Delivery LeadWe are looking for a highly motivated and experienced Product Delivery Lead to join our team at Mastercard. As a key member of our Product Delivery team, you will be responsible for overseeing the successful deployment of our products and services across Asia Pacific markets. This includes developing expertise as the technical...


  • Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary Job Accountabilities - Understand internal customers’ processes and products and how they fit within the goals of the function or business unit. - Perform quality review checks on project deliverables. - Support and review the documentation of functional specifications. - Act as liaison between the Business and IT, as assigned. - Support the...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT DIGITAL BUSINESS SOLUTIONS** **IS LOOKING FOR A DEMAND FORECASTING EXECUTIVE** **SENIORITY LEVEL**:Experienced...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full time

    Job DescriptionWe are seeking an experienced FX Operations Expert to join our team in Standard Chartered Life and Careers. The ideal candidate will have a strong background in FX operations, with expertise in setting up Global Hubs and establishing centers of excellence.About the RoleThe successful candidate will be responsible for setting up and leading the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEG Power Solutions Pte Ltd Full time

    About the RoleThe Technical Sales Support Expert will be responsible for providing immediate technical support to the sales force. This includes preparing quotations, providing technical assistance, and ensuring compliance with the company's sales strategy. As a key member of the sales team, the successful candidate will be expected to develop and maintain...