Subject Matter Expert- Technical Support
1 week ago
**Job Description**:
About TCS:
A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief.
Please find the job description below.
Job Title: Subject Matter Expert - Technical Support
**Location**:Kuala lumpur, Malaysia
**Expectations from the Role**
- Floor Support
- Call Audits
- Take Supervisor Calls
- Manage performance of the team
- KB articles review
**Desired Competencies (Technical/Behavioural Competency)**
**Must-Have..**
- Infrastructure technical support experience
- Good functional knowledge of desktop/hardware/messaging/networks
- Excellent communication skills
**Good-to-Have**
- CompTIA A+, N+, ITIL Foundation certification
BACHELOR OF TECHNOLOGY
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