Technical Sales Support Expert

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AEG Power Solutions Pte Ltd Full time
About the Role
The Technical Sales Support Expert will be responsible for providing immediate technical support to the sales force. This includes preparing quotations, providing technical assistance, and ensuring compliance with the company's sales strategy. As a key member of the sales team, the successful candidate will be expected to develop and maintain good internal and external working relationships with stakeholders.

Main Responsibilities
  • Offer technical guidance to the sales team throughout the sales process.
  • Collaborate with the Account Manager to prepare accurate sales quotations.
  • Support the sales team during presentations, negotiations, and contract signing.
  • Verify customer purchase orders against initial quotations and address any discrepancies.
  • Adhere to commercial and financial terms and conditions.
  • Conduct Factory Acceptance Tests (FAT).
  • Establish customer projects, defining timelines and work packages for documentation creation.
  • Manage customer inquiries regarding signed contracts and track changes against initial agreements.
  • Sustain an organized quote administration system and ensure CRM data accuracy.
  • Monitor contract validity and project progress.
  • Document and adhere to quality, environmental, and safety policies.


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