Partnerships Development Manager, Malaysia

4 months ago

Kuala Lumpur, Malaysia Sannam S4 Group Full time

Are you a self-motivated professional ready to take the next step in your international education career? Do you have strong interpersonal and communication skills? Are you excited by the prospect of building strong relationships on behalf of our clients, and the opportunity to work in an international environment?_

**Where you will work**

We are
**_Acumen, the education brand of Sannam S4 Group_**:

- a fast-growing education and market entry consulting firm. We provide high-quality consulting and support services to international education clients globally. One of our core services is the provision of in-country representatives to support our clients at selectively strategic locations in South and Southeast Asia.

We are seeking a professional to join the Acumen team in Kuala Lumpur, toprovide full-time support to one of our higher education clients, Cardiff University, as a Partnerships Development Manager. You will work with our Customer Experience (CX) Senior Manager and the rest of our growing team in Kuala Lumpur.

**What you will do as a Partnerships Development Manager, Malaysia**
- Purpose of the role_

We are looking for a senior international education professional to support our client, Cardiff University, to lead on partnership development, to build relationships with stakeholders, identify potential partners, maintain strong relationships with local institutions, and working with our client to support partnership establishment in Malaysia and potentially across the South East Asia region.
- Main duties_
- Support with the development of TNE opportunities with current partners and new partners. When and if appropriate, explore new TNE partners.
- Support with the development of transfer / articulation options with current partners and new partners.
- Support with the renewal of agreements with existing partners.
- Support inward visits from the University’s Senior Management and Faculty, including planning and organisation of strategic meetings.
- Provide on the ground logístical support for visiting University colleagues including post visit trip reports and actions.
- Be the prime source of information about partnership development in Malaysia, providing input and support where relevant for market-specific business plans / strategies.
- Provide regular market intelligence on the Malaysia market and region for partnerships and higher education opportunities and competitor insights including briefings on changes in Government, educational policies etc.
- Provide robust, reliable two-way communications between client and partners to develop relationships that are resilient, capitalise on partner / market-specific trends and problem-solve effectively to overcome any related challenges.
- Keep accurate records on the status of all proposals to be accessible in a shared space to other team members.
- Develop and implement a thorough reporting framework, ensuring appropriate and time sensitive reporting.
- Align reporting outputs to client and Acumen systems and process.
- Work collaboratively with colleagues across the University including Faculty, Alumni and other professional services departments.
- Other duties as deemed appropriate by the Head of International Partnerships / International Partnerships Manager.

**What you bring to the team**
- Completion of a degree and/or relevant combination of skills and experience.
- Knowledge and understanding of the Global Higher Education sector with a particular understanding of Malaysia and across the South East Asia region.
- Excellent written, oral and interpersonal communication skills with high attention to detail including the ability to communicate and present effectively to groups, and with a diverse range of people and organisations.
- Excellent interpersonal skills, with the ability to liaise and establish rapport with a wide range of internal and external stakeholders.
- Demonstrated ability to work as a member of a team, as well as work independently using initiative and judgement.
- Ability to build successful relationships and networks of contacts.
- Excellent organisational skills including ability to manage heavy workload, prioritise competing demands and work to deadlines.
- High level of responsibility and accountability for completing tasks within specified timeframes.
- Uses own expertise and seeks others’ expertise to achieve goals.
- A valid passport with the ability to travel.

**What we offer you**
- Mandatory government contributions
- Medical insurance
- An international, positive, friendly working environment
- Convenient office location (near Mid Valley Megamall, The Gardens)
- Learning and development opportunities
- Opportunity to make a real difference and have impact in South East Asia’s education sector
- **_Cardiff University_**
- Cardiff is a global, ambitious and innovative university with a bold and strategic vision located in a beautiful and thriving capital city._
- With over 7,000 international students

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