Airline Customer Service- Short Term Contract

2 weeks ago


Subang Jaya, Malaysia Lean IT Consultants Sdn Bhd Full time

**JOB HIGHLIGHT**
- Easy access to Public Transport.
- Fun, Engaging Work Environment.
- Full training provided

**JOB DESCRIPTION**
- Must be able to communicate in English and Malay.
- SPM leavers who are interested to start their career in a call center are also encouraged to apply.
- You are required to work on rotational shifts.
- Problem solvers and ability to perform under high paced working environment.

**JOB DESCRIPTION**:

- To handle all outbound calls for flight ticket information and other enquiries.
- To exceed customers' expectation in terms of customer service & accurate information.

**Job Types**: Contract, Temporary, Fresh graduate, Student job
Contract length: 2 months

**Salary**: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Retention bonus


  • Virtual Promoter

    2 weeks ago


    Petaling Jaya, Malaysia Music Active Ventures (MAV) Full time

    A short-term contract virtual online promoter with Microsoft Brand - Assist on 15 to 30 minutes of online streaming on an online shopping platform - Assist in live product demos, advice, and inquiries **; Requirements**: - Presentable on camera - Good command of the English language (added points If able to communicate in Bahasa Melayu) - Able to work on...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...


  • Subang Jaya, Malaysia Customer Service Centre Full time

    **Job Description岗位职责:** - 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求:** -...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Rebook and recalculate fares and reissues, as well as review incorrect charges. - Assist customers with upgrade requests, baggage inquiries, delays,...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns regarding travel-related issues via the chat channel - Rebook and recalculate fares and reissues, as well as review incorrect charges - Assist customers with upgrade requests, baggage inquiries, delays, and cancellations **Requirements**: -...

  • Officer, Call Centre

    8 months ago


    Subang Jaya, Malaysia Malaysia Airline Full time

    **Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...


  • Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs - Address travel-related questions and issues communicated through chat. - Rebook and...


  • Subang Jaya, Malaysia MNM Aviation Services Sdn Bhd Full time

    1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...


  • Subang Jaya, Malaysia Malaysia Airline Full time

    **Job Title**: Officer, In-Flight Operations **Reports To**: Inflight Supervisor **Role Purpose**: Attend to aircraft loading/offloading activities to ensure Inflight Catering items delivered to aircraft for the onboard Inflight services to be received by the Cabin Crew. **Key Responsibility**: - Setting of Catering items into carts and standard units...

  • Customer Service

    2 weeks ago


    Subang Jaya, Malaysia IGT Solutions Full time

    End to end airline operation - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements - Work Environment - 24*7 - Language: Should be fluent in spoken...


  • Subang Jaya, Malaysia Ensoft Consulting Full time

    End to end airline operation or Online Travel Assistance (OTA) or Social Media. - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements. - Work...

  • Customer Service

    2 weeks ago


    Subang Jaya, Malaysia AsiaPacTalents Full time

    Client's descriptions: Leading BPM (Business Process Management) and IT service provider committed to innovation and business excellence in Travel, Transportation and Hospitality. Functions: - airline customer support - Provide excellent customer service skills and travel to customer inquiries. - Appropriately meet and satisfy customer...


  • Subang Jaya, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time

    **Position Title**:Customer Service Assistant **Contract Duration**:6 months **Salary**:RM2,500 **Working Location**: Jalan Lagoon Selatan, 47500 Subang Jaya, Selangor **Working Hours**:9.00 am to 5.30 pm - Handle customers inquiries. - Manage customers’ orders from start to end process, order processing to billing. - Communicate with customers on...


  • Subang Jaya, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time

    **Position Title**:Customer Service Assistant **Contract Duration**:6 months **Salary**:RM2,500 **Working Location**: Jalan Lagoon Selatan, 47500 Subang Jaya, Selangor **Working Hours**:9.00 am to 5.30 pm - Handle customers inquiries. - Manage customers’ orders from start to end process, order processing to billing. - Communicate with customers on...


  • Subang Jaya, Malaysia IGT Malaysia Full time

    **Responsibilities** - Handling pre-online, post-online booking enquiries, other general enquiries, escalation support & booking amendment/cancellation through various channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate...


  • Subang Jaya, Malaysia SKYPARK FBO MALAYSIA SDN BHD Full time

    Attend to guests/clients on arrival and departure to ensure continues experience carried out by all CS. - To keep track of daily flights operating in and out of WMSA to upsell and engage with Ground Handlers to promote SBAC’s products and services. - Improve commercial airline’s customer experience, continuously engage with airlines to facilitate and...