Patient Service Ambassador

2 weeks ago


Ipoh, Malaysia Pantai Hospital Ipoh Full time

Carry out daily visitation to all inpatients in the Ward.
- Support facilitation of all VIPs, Corporate customers and special visitors including the discharge process.
- Alert Nurse Manager, Housekeeping staff, Facilities staff, or CS Officer / Executive on patients requiring assistance in the wards or if any grievance is noted and to close by the end of the day.
- Liaise with Nurse Manager / Team Leader to facilitate daily pre-discharges.
- Liaise with Nurses and Ward Clerks for information on patients discharge status. Expedite discharge process including offering of Grab services / other hospital initiatives.
- Liaise with Nursing staff to ensure patients are given the following before leaving the ward.
- Documentation, e.g. Discharge Summary, Medical Certificate, Lab Test Reports. Appointment card. drips attached have been remove before leaving the ward.
- Solicit inpatients for feedback on their stay in our hospital. Encourage them to fill in our Inpatient Feedback Form.
- Check if patients require assistance with luggage or wheelchair, arrange accordingly if required.
- Liaise with Housekeeping on beds and rooms that require cleaning after patient has left. Keep the wards and bed management team informed once these beds and rooms are ready to receive the next admission.
- Participate in and contribute towards quality improvement initiatives / programs / activities conducted at the department or hospital level as assigned.
- Perform any other duties assigned by Management from time to time.

**Job Types**: Permanent, Full-time

**Salary**: From RM1,800.00 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift
- Early shift
- Monday to Friday
- Night shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Ipoh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Public Speaking: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Ipoh, Malaysia Pantai Hospital Ipoh Full time

    Carry out daily visitation to all inpatients in the Ward. - Support facilitation of all VIPs, Corporate customers and special visitors including the discharge process. - Alert Nurse Manager, Housekeeping staff, Facilities staff, or CS Officer / Executive on patients requiring assistance in the wards or if any grievance is noted and to close by the end of the...


  • Ipoh, Perak, Malaysia Pantai Hospital Ipoh Full time

    Carry out daily visitation to all inpatients in the Ward. Support facilitation of all VIPs, Corporate customers and special visitors including the discharge process. Alert Nurse Manager, Housekeeping staff, Facilities staff, or CS Officer / Executive on patients requiring assistance in the wards or if any grievance is noted and to close by the end of the...


  • Ipoh, Perak, Malaysia Pantai Hospital Ipoh Full time

    Carry out daily visitation to all inpatients in the Ward. Support facilitation of all VIPs, Corporate customers and special visitors including the discharge process. Alert Nurse Manager, Housekeeping staff, Facilities staff, or CS Officer / Executive on patients requiring assistance in the wards or if any grievance is noted and to close by the end of the...


  • Ipoh, Malaysia Pantai Hospital Ipoh Full time

    Ambassadors in Nursing are dedicated professionals who embody the values, ethics, and expertise of nursing, serving as liaisons between healthcare institutions, patients, and the community. - Provides personal care for patients in the hospital while the patient is waiting for their turn to be seen by the Medical Officer. - Their job duties involve providing...


  • Ipoh, Perak, Malaysia Pantai Hospital Ipoh Full time

    Ambassadors in Nursing are dedicated professionals who embody the values, ethics, and expertise of nursing, serving as liaisons between healthcare institutions, patients, and the community. Provides personal care for patients in the hospital while the patient is waiting for their turn to be seen by the Medical Officer. Their job duties involve providing...

  • Service Ambassador

    2 weeks ago


    Ipoh, Perak, Malaysia RHB Banking Group Full time

    Working Hour Regular Hours Monday Friday Business Area Community Banking Location Malaysia Perak DescriptionPrimary Objective:To deliver superior customer experience and service by taking full charge of the overall branch customer service management at the Banking Hall and the SST area. To be the Premier Customer Service touch point at Branch to ensure full...

  • Brand Ambassador

    2 weeks ago


    Ipoh, Malaysia Eltean Incorporated Sdn Bhd Full time

    **Brand Ambassador (Full-Time)** **Job Summary** You will be part of a young, dynamic in-house Marketing & Events team. You will be responsible for representing the assigned brand in creating brand awareness and providing customer service in face-to-face sales and marketing activities. **What this job is about?** - Sourcing, planning and participating in...


  • Ipoh, Malaysia Perak Community Specialist Hospital Full time

    1. To server the customers needs in the cafeteria service including cashier, counter service, meal orders, cleanliness etc. 2. To check the necessary stock/inventory for operations items/material is availabe according to the needs and schedule. to immediately notify superior/HOD if any problems related to stock/ inventory(ie shortage). 3. Assisting with...


  • Ipoh, Perak, Malaysia Perak Community Specialist Hospital Full time

    To attend to all enquiries promptly and courteously.To maintained private and confidentiality of patient data.To ensure proper handling of phone reception and responding to all phone enquiries in a friendly and positive manner.To make public announcement when required (code blue / code red / public announcement).Balancing of cash float before change of duty...


  • Ipoh, Malaysia Perak Community Specialist Hospital Full time

    To attend to all enquiries promptly and courteously. To maintained private and confidentiality of patient data. To ensure proper handling of phone reception and responding to all phone enquiries in a friendly and positive manner. To make public announcement when required (code blue / code red / public announcement). Balancing of cash float before change...


  • Ipoh, Malaysia Perak Community Specialist Hospital Full time

    To ensure proper handling of phone reception and responding to all phone enquiries in a friendly and positive manner. To make public announcement when required (code blue / code red / public announcement). Balancing of cash float before change of duty and acknowledgement by the staff concerned. Admitting patient to the appropriate ward accordance to the...


  • Ipoh, Malaysia The Perak Chinese Maternity Association Full time

    1. To check and tabulate the patient's discharge ticket from the ward. 2. To collect cash from Dialysis, Pharmacy, Polyclinic, X-ray, Endoscope Room, and patient discharge and to screen through a money detector for any forgery. 3. To issues receipt to the payment of invoice. 4. To check on credit card expiry date or fraud card before receipt is being issued....


  • Ipoh, Malaysia Medien Sdn Bhd Full time

    Medien Sdn Bhd currently offers a full scope of cell wellbeing assessment, homecare devices, services, support and management solutions for ventilation, sleep, oxygen, airway, asthma, RDD to general homecare. We also offer sleep diagnostic services and lab setup for private and government hospital. The company believes in quality service, education and...


  • Ipoh, Malaysia Medien Sdn Bhd Full time

    Medien Sdn Bhd currently offers a full scope of cell wellbeing assessment, homecare devices, services, support and management solutions for ventilation, sleep, oxygen, airway, asthma, RDD to general homecare. We also offer sleep diagnostic services and lab setup for private and government hospital. The company believes in quality service, education and...

  • Front Office Clerk

    3 weeks ago


    Ipoh, Malaysia Pantai Hospital Ipoh Full time

    Admission / Bedside Admission - To register and update patient, next-of-kin or guarantor information into the HIS system and booking of beds. - Getting patient, patient’s next-of-kin or guarantor to endorse on the admission form, letter of undertaking and condition of services. - To explain to patient, next-of-kin or guarantor the condition of services...

  • Front Office Clerk

    2 weeks ago


    Ipoh, Malaysia Paloh Medical Centre Sdn Bhd (Pantai Hospital Ipoh) Full time

    Job Description Admission / Bedside Admission To register and update patient, next-of-kin or guarantor information into the HIS system and booking of beds. Getting patient, patient’s next-of-kin or guarantor to endorse on the admission form, letter of undertaking and condition of services. To explain to patient, next-of-kin or guarantor the condition of...

  • Dietitian

    3 weeks ago


    Ipoh, Malaysia Pantai Hospital Ipoh Full time

    To conduct nutritional screenings or assessments for assigned patients. - To provide diet counseling for both in-patient and out-patient on therapeutic diets when referred by doctors. - To calculate and prepare the tube feeding regime when referred by doctor and to explain about the regime to the nurses or caregivers. - To confer with doctors and other...

  • Retail Associate

    4 weeks ago


    Ipoh, Malaysia ANAIKA COLLECTION SDN BHD Full time

    **Responsibilities** - To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image. - To provide excellent customer service while achieving sales target set. - To perform stock replenishment and price tagging whenever required. - Ensure that monthly sales targets are achieved for the store. - Conduct...

  • Front Desk Ambassador

    3 weeks ago


    Ipoh, Malaysia CawanMu Full time

    Provide a warm welcome to guests upon arrival, ensuring a positive first impression of the hotel. - Efficiently handle check-in and check-out procedures, ensuring accuracy in guest information and reservation details. - Assist guests with recommendations and information regarding hotel amenities, local attractions, dining options, and transportation...

  • Staff Nurse

    2 weeks ago


    Ipoh, Malaysia YAYASAN ST JOHN AMBULANS MALAYSIA-KAWASAN PANTAI SELANGOR Full time

    Nurses responsible for general care are in charge of promoting and restoring patients' health by providing physical and psychological support to patients, friends, and families. They also supervise assigned team members. Provide Haemodialysis Service & 24 Ambulance Service. We have more than 28 ambulances covering Klang Valley. Till to-date, we have 13...