Manager, Digital Customer Experience

6 months ago


Kuala Lumpur, Malaysia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

To support the PRUServices delivery of key digital initiatives/projects in line with the planned business roadmap.

Support Agile project delivery activities. Provide and maintain business requirement documentation on continuous enhancement of key initiatives in PRUServices and servicing capabilities via Pulse.



  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title** - Senior Executive, Customer Experience Digital Innovation **Reports To** - Senior Manager, Product & Design **Role Purpose** **Key Accountability** - Develop and implement digital experience blueprint strategy to enhance the digital customer experience from pre-purchase up to the airport/gate experience. - Analyze customer feedback,...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To** - Senior Manager, Product & Design **Role Purpose** **Key Accountability** - Develop and implement digital experience blueprint strategy to enhance the digital customer experience from pre-purchase up to the airport/gate experience. - Analyze customer feedback, data and trends to identify areas of improvement and opportunities to optimize...


  • Kuala Lumpur, Malaysia Powerverse Full time

    **About Us**: At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being bold, responsible, and trusted. Powerverse is a leader in the growing Energy Management market and is owned by Lightsourcebp. We are repowering a smart, connected, electric...


  • Kuala Lumpur, Malaysia Digital Sage Full time

    **Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...


  • Kuala Lumpur, Malaysia Teads Full time

    **Who we are** - We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities - Competing against the biggest tech companies - Inventor of the InRead Video - Partner with the biggest media agencies and brands - Global partnerships with premium publishers **What can you expect in this role**: Teads is...


  • Kuala Lumpur, Malaysia Digital 38 Sdn Bhd Full time

    Job Description Digital 38 is recruiting for a digital content creation role in our Malaysia office. This person will be responsible for developing and supporting strategic and tactical social marketing campaigns for our APAC clients, FMCG, beauty, pharmaceutical and government accounts. **Your Role**: - Preferably with 1 year’ experience in digital...


  • Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kuala Lumpur, Malaysia Petersime Full time

    **Your responsibilities**: - Contact Petersime clients in APAC and introduce digital products and advanced services to them. - Demonstrate to customers the added value of Petersime digital products for a more efficient operation of their hatcheries. - Prepare offers to clients for digital products and advanced services either in support of an Area Sales...


  • Kuala Lumpur, Malaysia PEOPLElogy Digital Sdn Bhd Full time

    **Key Responsibilities**: - Develop and implement comprehensive digital marketing strategies to drive online sales and enhance brand visibility. - Execute effective outbound marketing campaigns through various channels, ensuring targeted outreach and lead generation. - Monitor and analyze digital marketing campaigns' performance, utilizing tools such as...


  • Kuala Lumpur, Malaysia Tiara Digital Advertising Full time

    We’re looking for talents in Digital Marketing/Advertising to join our team as Digital Project Executives. **Responsibilities**: - Manage the digital project, timeline including objectives & deliverables - Independently and pro-actively resolve issues and challenges relating to projects. - Follows best practices, develops new best practices, and...

  • Digital Marketer

    7 months ago


    Kuala Lumpur, Malaysia Tiara Digital Advertising Full time

    Creative, Passionate, Committed. If you embody one of these exceptional attributes and aspire to make a profound impact as a Digital Marketer, we encourage you to apply. The imaginative world eagerly anticipates your arrival. **Responsibilities**: - Manage and optimise ads campaigns on META, TikTok, and Google platforms. - Create compelling content that...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Executive, Customer Experience Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...


  • Kuala Lumpur, Malaysia Intrepid Full time

    About Us We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries. Brands love our regional presence,...


  • Kuala Lumpur, Malaysia Sometime By Asian Designers Full time

    Responsible to create a team that listens to our customers, have the knowledge, confidence, authority, and desire to resolve customer complaints passionately while offering informed solutions and recommendations to closing order or upsell. Acting on the findings from root cause analysis, directing issues appropriately to where the problem can be resolved....


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us?** **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...


  • Kuala Lumpur, Malaysia TDCX Sdn Bhd Full time

    Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations - Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities - Prepares and analyzes internal and external quality...

  • Digital Marketer

    6 months ago


    Kuala Lumpur, Malaysia Tiara Digital Advertising Full time

    Result-oriented Digital Marketer needed! If you are a dynamic Digital Marketer with a knack for creating compelling content and running effective digital marketing campaigns, you are welcome to apply. At our agency, we don't believe in settling for a basic salary. We offer a lucrative commission scheme on top of your monthly base salary. Don't let another...


  • Kuala Lumpur, Malaysia Funding Societies | Modalku Group Full time

    **Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs),...


  • Kuala Lumpur, Malaysia Webrand Digital Sdn. Bhd. Full time

    **Responsibilities**: - Allocate and monitor campaign budgets - Track on results and prepare accurate reports on marketing campaign’s overall performance - Coordinate with Creative & Content team for project launching and optimization - Identify the latest trends and technologies affecting our industry - Evaluate important metrics that affect our site...