Customer Experience Officer

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities**: **Tracking Customer...

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities** Tracking Customer Experiences -...

Customer Experience Representative role involves delivering exceptional customer service, handling administrative tasks, and supporting event planning. About the RoleEnsure a smooth customer experience journey from initial contact to contract end. Perform day-to-day administrative tasks and support front desk operations. Handle customer inquiries,...

**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

**Job Title** Customer Experience Associate **Job Description Summary** The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio. The CXA will focus on providing appropriate customer experiences whilst having a deep understanding of the workplace and the services provided....

**JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

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About the Role:Hunters International Sdn Bhd is a technology-enabled global business services company specializing in customer engagement and improving business performance for top brands.Job Summary:This role involves providing exceptional customer service to clients via phone calls, responding to inquiries, and adhering to quality assurance processes.Key...

**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...

About the opportunity Day to day task: - Analyzing problems, deriving and communicating insights from large, complex sets of data with the assistance by Sr Manager - Work alongside the Customer Experience team on business projects - Transform big data sets into visualizations to help the team and business make the right data-informed decisions - Data...

**About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided - On-the-job training - Company perks - Safe work environment - Growth opportunities **WHY JOIN US?** - **MNC with regoinal exposure**: - **Monthly intake and quick interview arrangement**: - **Contact Centre Environment with training...

**About the Employer** A reputable regulated broker with more than 10 years experience in the market Working Location : Bangsar South Salary Range : RM 3000 - RM 3200 **Responsibility** - Provide excellent services and perform clientele analysis to support and maintain excellent relationship with clients - Promote product and service to clients - Work...

**JOB OVERVIEW** - Customer Experience & Marketing Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team. Must be customer-centric, independent, diligent and a team player. **JOB FUNCTIONS, DUTIES & RESPONSIBILITIES** - Customer Service_ -...

**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be working...

**The Role**: As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will...

**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...

**Job Title**: Executive, Customer Experience & Operations **Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. **Key Responsibilities**: - Listen attentively to questions and concerns and...

We are actively **seeking skilled and passionate Customer Experience Executive **to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...

Customer Experience Team Member sought for role at CAE Kuala Lumpur. Responsibilities include ensuring smooth customer experience, performing administrative tasks, and providing input on Customer Experience projects. Requirements include exceptional interpersonal and communication skills, analytical thinking, and a customer-focused approach. 6-month duration...