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Lead Store Sales Associate

2 months ago

Johor Bahru, Johor, Malaysia Nike Full time

Job Summary

Nike is seeking a highly skilled and motivated Lead Store Sales Associate to join our retail team. As a key member of our sales floor team, you will be responsible for delivering a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.

Key Responsibilities

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
  • Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations.
  • Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales).
  • Seek ongoing training and education to further develop your expertise.
  • Assist Managers in conducting formal onboarding and training programs for associates.
  • Assist with loss prevention efforts by providing proactive customer service and coordinating the work of other associates.
  • May have keyholder responsibilities.

Requirements

  • High school diploma or equivalent.
  • 3 years of retail experience.
  • Ability to communicate in English.
  • Basic computer skills, including Microsoft Office knowledge.
  • Must be able to work evenings, weekends, and holidays as needed.
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time.

About Nike

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. Our mission is to bring inspiration and innovation to every athlete* in the world.

Equal Employment Opportunity

Nike is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.