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Commercial Operations Specialist

2 weeks ago


Petaling Jaya, Selangor, Malaysia Hitachi Vantara Corporation Full time
Hitachi Energy Job Description

About Us:

We are a leading provider of Grid Automation solutions, supporting 50% of the top 250 global electric utilities. Our comprehensive portfolio addresses all key segments connected to the energy system, from generation to infrastructure sectors.

The Opportunity:

We are seeking an experienced Commercial Operations Specialist to join our team. This role is responsible for efficiently delivering high-quality winning deal proposals and solutions as part of the Commercial Operations (ComOps) team.

Your Responsibilities:

  • Ensure efficient execution of deals through internal bids and proposal processes, risk management process, optimal deal cycle times, and precise execution.
  • Salesforce application support, managing and advising on deal schedules, following up with internal stakeholders, overseeing Contracting, Contract Filing, reference and Signing Process.
  • Validate customer orders against quote/contract documentation, order documents & approvals, facilitate change to documentation following customer feedback, via Sales team.
  • Support active, holistic, clear, transparent, and strategic decision making, build and execute standard workflows for transactions from inception to bidding and contracting.
  • Single point of contact to handover from Sales to Operations (e.g., Implementation teams and Project Managers).
  • Assist peers to improve their Commercial Operations skills, ensuring faster, better deal execution.
  • Ensure safe working procedures and practices are always followed, model safe work behaviors in all aspects of work.

Your Background:

To be successful in this role, you will need:

  • Bachelor's Degree from an accredited college or university.
  • Minimum of 5 years of commercial or technical experience, preferably with software automation, commercial management, engineering.
  • Knowledge of / background in software and expertise in targeted industries such as Power Generation, Transmission, Asset Monitoring, Mining, and Advanced Analytics.
  • Knowledge and experience with tendering, bids & proposal, risk management, contracting, and terms and conditions.
  • Enterprise software knowledge - Salesforce, Advanced knowledge and proficiency in Microsoft Excel.
  • Strong negotiation and interpersonal skills with outstanding verbal, written, and presentation skills.