Performance Enhancement Director

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time
About the Job:

This role involves driving business growth and improving operational efficiency at AEON Credit Service.

About the Job Responsibilities
  • Key Responsibilities:
  • Establish performance metrics and key performance indicators (KPI) to assess the organization's progress towards strategic goals.
  • Determine the scope of collection operational improvement initiatives via consultation and evaluation.
  • Conduct analysis, identifying emerging trends, evaluate result movement, construct and implement the strategic plan to align with Company KPI and perform PDCA.
  • Identify areas of improvement, implement performance improvement initiatives and track results.
  • Develop operational improvement strategies short, mid, and long term.
  • Recommend cost-effective solutions to operational challenges.
  • Oversee the implementation of operational improvement strategies.
  • Plan and work out the cost calculations and budgets setting with Head of Group.
  • Collaborate across departments to set operational targets.
  • Oversee documenting process, monitoring progress, reviewing status and collection report.
  • Collaborate with executive leadership to define and refine the organization's strategic priorities and initiatives.


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