Compliance Manager APAC

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia american express Full time

Company Overview

American Express is a global leader in the financial services industry, committed to delivering exceptional customer experiences and building long-lasting relationships with our customers. Our team of dedicated professionals works together to provide innovative payment solutions, enhance our customers' financial well-being, and drive business growth.

Salary

The compensation package for this role includes a competitive base salary and bonus incentives. Our benefits program is designed to support your physical, financial, and mental health throughout each stage of life.

Job Description

This senior leadership position plays a critical role in ensuring that American Express's Global Network Services (GNS) Business operations in the Asia Pacific region comply with all relevant regulatory requirements. The Compliance Manager will lead the development and implementation of effective compliance programs, manage relationships with regulatory bodies, and ensure timely and accurate responses to regulatory examinations and inquiries.

  • Lead the GNS Second Line Compliance Program, including the Market Compliance Officer for local GNS Business in Indonesia, Malaysia, and the broader APAC region as required.
  • Establish strong engagement and working relationships with Bank Indonesia (BI)/Bank Negara Malaysia (BNM) and other regulators in the region, ensuring timely and accurate responses to regulatory exams, inquiries, and preparation of business partners for regulatory visits and meetings.
  • Act as Data Privacy Officer for Malaysia, advising legal entities and their employees on ensuring processing complies with applicable Privacy regulations and internal policies relating to privacy and data protection risk management.
  • Provide regulatory compliance support to first-line teams and ensure that regulatory compliance risks related to the Global Network legal entity(s) are adequately identified, assessed, monitored, and controlled.
  • Maintain a working knowledge of applicable laws, regulations, and Company policies to identify the Company's legal obligations based on guidance from the General Counsel Organization.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Proven experience in managing regulatory interactions and relationships, preferably with BI/BNM.
  • Experience as an experienced people leader at a financial services or highly regulated company.
  • Understanding of regulations with a focus on payments systems and networks in Indonesia, Malaysia, and the broader APAC region, preferred, and privacy in Malaysia, required.
  • Strong leadership skills to effectively engage and manage senior stakeholders as a trusted and independent advisor.
  • Self-motivated, energetic team player with proven ability to work effectively in a matrix organization and across international markets with all levels of management.

Benefits

We offer a comprehensive benefits program designed to support your overall well-being, including:

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid or onsite arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.


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