Service Operations Manager

Company OverviewBID Operations is a leading provider of innovative solutions in the IT services and consulting industry.

BID Operations is looking for a talented Operational Support Associate to join our team. In this role, you will provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle operational challenges effectively.Responsibilities:Documentation and Record-KeepingManage and organize sales and...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

At BID Operations, we're seeking a highly skilled Sales Operations Specialist to join our team. This role requires attention to detail and strong problem-solving skills.Key Responsibilities:Documentation ManagementManage sales and client-related releases/documents, ensuring they are stored correctly and easily accessible.Implement checklists, standard...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaGet AI-powered advice on this job and more exclusive features.ResponsibilitiesSupport the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.Respond to customer cases promptly and...

ResponsibilitiesDelivering Exceptional Customer Service: Provide timely and effective responses to client inquiries through live chat, email, and telephone channels.Engaging with Clients: Build strong relationships with clients to address their queries and provide information about our trading platforms and service offerings.Troubleshooting and Technical...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Job OverviewWe are seeking a seasoned Senior Campaign & Performance Manager to lead our digital marketing efforts at BID Operations.The successful candidate will have a proven track record of driving results through data-driven decision making and strategic campaign planning.Key responsibilities include developing and implementing comprehensive campaign...

Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a key member of our service delivery unit, you will be responsible for providing top-notch support to our clients through live chat, email, and telephone channels.

Job DescriptionWe are seeking a highly skilled VMware Administrator to join our team at Commerz Global Service Solutions. In this role, you will be responsible for administering and managing our VMware environments, ensuring high availability, performance, and security. Your expertise will help us achieve our business objectives and drive innovation.About...

Banking Operations Manager - (Night Shift)Job Purpose:Managing team members working night shift under Loan Administration, Payments, and Sanctions Screening.Liaise with respective client personnel to resolve issues arising.Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality...

About Us:We are Commerz Global Service Solutions, a leading provider of financial services. We are seeking a highly skilled Commerzbank Group Operations Manager to join our team. As an operations manager, you will be responsible for processing various tradable financial instruments for the Commerzbank Group and its customers.Main Tasks:Servicing multiple...

We are seeking a Service Operations Manager to lead our service operations team and drive excellence in customer service delivery. As a key member of our operations team, you will be responsible for managing daily operations, responding to customer inquiries, and maintaining digital content.ResponsibilitiesThis role involves:Managing daily operations,...

At AEON Credit Service (M) Berhad, we are seeking a highly skilled Treasury Operations Manager to join our team. In this role, you will be responsible for preparing cash flows, monitoring the company's daily and monthly cash flow, and handling banking documentation.The ideal candidate will possess a degree holder in Accounting or Finance, with good...

About this OpportunityWe are looking for a highly experienced Senior Campaign & Performance Manager to join our team at BID Operations.The ideal candidate will have a deep understanding of PPC, programmatic media, and digital performance marketing.The role involves planning, executing, and optimizing campaigns across multiple platforms, including Meta,...

We are BID Operations, a pioneering digital marketing agency committed to excellence in delivering impactful solutions. Our mission is to empower businesses through strategic digital marketing strategies that drive results.In this role, you will play a crucial part in shaping our clients' digital presence by crafting and executing comprehensive paid...

About the RoleWe are seeking a highly skilled EU Payments Operations Manager to join our team at Commerz Global Service Solutions. As a key member of our trade finance operations team, you will be responsible for managing the end-to-end process of EU payments, from receipt of payment instructions to final settlement.You will be required to ensure accurate...

Marketing Campaigns & Operations SpecialistThe ALICE - Hospitality Operations Platform is committed to empowering the hospitality industry through innovative solutions. As a Marketing Campaigns & Operations Specialist, you will play a critical role in executing our integrated marketing campaigns, ensuring seamless operations, and driving revenue growth.You...

Company OverviewBID Operations is a dynamic organization that values exceptional customer service. We are committed to delivering outstanding experiences to our clients across various communication channels.

Job Summary:Adventus Pte Ltd seeks an accomplished Service Delivery Manager to oversee service delivery operations and drive customer satisfaction.This role involves managing Service Level Agreements (SLAs), leading a team of engineers, and providing strategic insights to customers to enhance their business.You will be accountable for monitoring SLAs,...