Support Experience Officer
5 days ago
Job Description
We are seeking a highly skilled and motivated Customer Service Officer to join our team at PRISM+. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences that exceed our customers' expectations.
Key Responsibilities
- Respond to customer inquiries and provide timely, accurate, and quality assistance via multiple channels.
- Troubleshoot technical issues and collaborate with internal teams to resolve customer concerns.
- Develop and maintain a deep understanding of our products and services to provide informed solutions and recommendations.
- Foster strong relationships with customers through effective communication and empathy.
- Continuously seek opportunities to improve processes and procedures to enhance customer satisfaction.
Requirements
- Diploma/Degree holder or equivalent.
- At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multitask, organize, and prioritize work.
- Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
- Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
-
Office & Workshop Experience Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sabre BTS Full timeOffice & Workshop Experience CoordinatorPractice/Department: Operations & EnablementLocation: Kuala Lumpur, MalaysiaPosition Type:Who we areBTS is a consulting and leadership development company that helps organizations achieve tangible business results from their people development initiatives. BTS adds value to its clients through a suite of practice...
-
Office Support Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Steel Corporation Full timeRole OverviewThis position provides support to management and staff. The ideal candidate will have strong communication skills and experience with administrative tasks.Duties and ResponsibilitiesProvide administrative support to management.Respond to phone calls and emails.Schedule appointments and meetings.Sort and distribute mail.Maintain office supplies...
-
Corporate Support Officer
12 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeJob Summary:We are seeking a highly organized and proactive Corporate Support Officer to provide comprehensive administrative support to our company executives.About the Role:The ideal candidate will have experience working with Malaysian public companies and possess excellent language skills in English, Malay, and Mandarin.Key Responsibilities:Provide...
-
Office and Administrative Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sabre BTS Full timeAt Sabre BTS, we're looking for a highly skilled and organized individual to join our team as an Office and Administrative Support Specialist. This role will be responsible for ensuring the smooth day-to-day operation of our office and supporting our workshop programs.About the RoleThis is a fantastic opportunity for someone who is proactive, efficient, and...
-
Management Support Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Professional Real Estate & Property Management Company Full timeA seasoned Management Support Officer is required to provide critical operational support at a shopping mall in Malaysia.Main Responsibilities:Maintain and improve cleanliness and hygiene standardsLead initiatives to enhance safety and complianceSupport daily administrative tasks and vendor coordinationThis role demands a resourceful, analytical individual...
-
Trade Support Officer
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo Financial Inc. Full timeAbout the RoleWe are looking for an experienced Trade Support Officer who can provide top-notch support to our customers.This role involves responding to customer inquiries, resolving issues, and providing consultation services on our trading platform.
-
Client Services Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Services ManagerAre you a strategic thinker and problem solver with a track record of driving impact in consulting, finance, or professional services? Do you thrive in collaborative environments where you can drive change, lead projects and influence growth and decision-making?SG...
-
Director's Support Officer
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia Weidun Energy Malaysia Sdn Bhd Full timeJob DescriptionThis role involves providing administrative and executive support to the Director, ensuring efficient day-to-day operations.Responsibilities include:Managing the Director's schedule, including appointments, meetings, and travel arrangements.Coordinating correspondence, emails, and phone calls on behalf of the Director.Preparing reports,...
-
Emerging Business Support Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob Description - Emerging Business Support Officer (250000G1)Emerging Business Support Officer - (250000G1)ResponsibilitiesPerform data entry/maintenance into bank systems for loan/financing and account opening applications.Conduct data entry checking in loan/financing applications and purchase credit reports via Loan Origination System.Conduct searches and...
-
Office Administration Support Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EcoWorld Full timeThis job is an Office Administration position where you'll handle everyday tasks like filing, answering phones and purchasing supplies. You might enjoy this role because it offers variety and helps keep the office running smoothly.Key ResponsibilitiesPerforming basic office tasks such as filing, data entry, answering phones, etc.Purchasing office stationery,...
-
Emerging Markets Support Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeAs an Emerging Markets Support Officer at OCBC, you will play a critical role in supporting the growth of our business in emerging markets.Job OverviewOur team is responsible for providing operational support to our sales teams in emerging markets, ensuring that all necessary paperwork and documentation are completed efficiently and...
-
Financial Support Officer
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia New Foo Hing Trading Sdn Bhd Full timeAbout the RoleWe are seeking an experienced Accounts Clerk to join our team at New Foo Hing Trading Sdn Bhd. The ideal candidate will have excellent communication skills and be able to work independently with minimal supervision.Responsibilities:Process and prepare financial documentsAttend to customer inquiries and provide assistancePerform account...
-
Cash Management Support Officer
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full timeCitibank (Switzerland) AG is seeking a highly skilled Cash Management Support Officer to join our team in Kuala Lumpur, Malaysia. As a key member of our Cash Management group, you will play a critical role in supporting our clients' business by providing analytical and administrative support to our cash management and settlement operations.Key...
-
Support Staff for Office Operations
11 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prestige Golf SDN BHD Full timeJob InformationThe role of Admin/Account Clerk at Prestige Golf SDN BHD involves providing comprehensive administrative support to our team. This includes assisting Account Executives with their tasks and ensuring that all office records and files are accurate and up-to-date.Duties and ResponsibilitiesSupport Account Executives with various tasks and...
-
Finance Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support Federal Territory of Kuala Lumpur, MalaysiaFinance Manager (LadderPro)We are a financial technology institution dedicated to providing financing to non-profits worldwide.Our mission is to provide sustainable financing, donor acquisition, and stewardship management services, enabling charities to grow, scale, and operate more efficiently.We have...
-
Employee Experience and Support Engineer
1 hour ago
Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full timeJob DescriptionWe are seeking a highly motivated Employee Experience and Support Engineer to join our team. As an IT Technical Expert, you will be responsible for providing exceptional support to our employees.ResponsibilitiesAs an Employee Experience and Support Engineer, your primary responsibilities will include:Providing Level II technical support to...
-
Assistant Marketing Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeSG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a creative thinker, marketing mastermind and data nerd all rolled into one?We're looking for an Assistant Marketing Manager to help shape and activate our brand.If you enjoy blending strategy with creativity, bringing marketing ideas to life and analysing campaign performance to drive results then...
-
Fund Information Support Officer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeWe are seeking a Fund Information Support Officer to join our team at Public Mutual Berhad. As a key member of our fund information support team, you will be responsible for providing support to frontliners with fund information queries.You will conduct research on new funds and distribution channels, both in the domestic and overseas markets. Your...
-
Middle Office Support Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeAbout the Role:We are seeking a skilled Trade and Position Management Specialist to join our team in Hong Kong. As a key member of our Equities business franchise, you will be responsible for managing post-trade support activities including:Intersystem break investigation and resolution.Trade validation.Query management and transaction support.Regulatory...
-
Support Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Support Officer to join our Emerging Business unit. As a key member of the team, you will be responsible for providing administrative support and ensuring the smooth operation of loan/financing applications.Main Responsibilities:Perform data entry/maintenance into bank systems for...