Logistics Support Associate

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia J&T EXPRESS (MALAYSIA ) SDN BHD Full time

At J&T EXPRESS (MALAYSIA) SDN BHD, we are seeking a talented Sales Support Executive to join our team. As a key member of our client-facing team, you will play a crucial role in ensuring efficient and effective customer service.

This full-time position is based in the vibrant KL Eco City location in Kuala Lumpur and requires strong administrative and sales support skills.

You will be responsible for maintaining a close relationship with existing customers, monitoring service quality performance, and attending to tickets from customers to resolve issues.

Additionally, you will conduct regular visits with clients to understand their needs and provide feedback to improve our services.

We require a minimum of 2 years of experience in a sales support or client administration role, preferably in the logistics/e-commerce industry.

Key Responsibilities:
  • Maintain close relationships with existing customers
  • Monitor service quality performance
  • Attend to customer tickets and coordinate with internal departments
  • Conduct regular client visits to understand needs and provide feedback


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