Training Support Associate

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIHQ - theaihq Full time

A career with AIHQ means being part of a dynamic and forward-thinking organization that's shaping the future of professional development.

We're seeking a detail-oriented and customer-focused Training Support Specialist to join our team. In this role, you'll play a critical part in delivering exceptional experiences for our clients, from initial engagement through to successful training outcomes.

Key Accountabilities:

  1. Communication and Engagement: Build rapport with participants, responding promptly to inquiries and concerns in a professional and courteous manner.
  2. Process Management: Assist in streamlining enrollment processes, ensuring accuracy and efficiency in all aspects of client communication and support.
  3. Support Services: Provide high-quality support to participants throughout their training journey, adapting your approach to meet individual needs and preferences.
  4. Feedback and Quality Assurance: Collect and analyze feedback from participants to identify areas for improvement and inform future training program development.
  5. Administrative Support: Manage administrative tasks related to training sessions, including scheduling, resource preparation, and logistics coordination.


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIHQ - theaihq Full time

    AIHQ is a leading consulting and training agency specializing in helping professionals enhance their productivity and career potential with AI tools, especially ChatGPT. We provide tailored training and consultancy services to diverse industries, ensuring the successful integration of AI into their workflows. Our team includes HRD-certified trainers and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full time

    Federal Territory of Kuala Lumpur, MalaysiaResourcing AssociatePersol APAC Business Support Services Sdn Bhd Federal Territory of Kuala Lumpur, Malaysia1 day ago Be among the first 25 applicantsJob DescriptionResponsible for pre-screening, interviewing applicants and ensuring registrations are completed for applicantsCreating candidate profiles, updating...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

    We are seeking a highly skilled Service Support Associate to join our team at MHA Consultancy Services Sdn Bhd.Job ResponsibilitiesYou will be responsible for answering customers' inquiries and resolving their issues in a timely and professional manner.Using your strong communication skills in English and Mandarin, you will assist customers in solving their...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIHQ - theaihq Full time

    AIHQ, a leading consulting and training agency, is seeking a dedicated individual to manage participant communications and provide ongoing support throughout their training journey.Key Responsibilities:Effective communication with participants to ensure smooth enrollment processes.Assistance in managing the enrollment process, including sending confirmation...

  • Training Director

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full time

    Job OverviewThis position is responsible for designing and implementing training programs to enhance the skills of Customer Service Representatives (CSRs).The ideal candidate will have a strong understanding of customer service principles and be able to develop engaging training sessions that meet the needs of our team.Main Responsibilities:Design and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia WESCO Distribution Full time

    At Wesco Distribution, we are committed to delivering exceptional sales and marketing solutions to our customers. As an Associate Specialist – Sales, you will play a key role in supporting our sales organization and driving business results.You will be responsible for coordinating activities and resources to support our business objectives. This includes...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

    The Operations Support Associate role at ZALORA Group involves supporting our purchasing operations in Kuala Lumpur, Malaysia. You will be responsible for managing purchase orders, communicating with stakeholders, and maintaining efficient processes.Key Tasks:Manage purchase orders in SAP and ZALORA systems, ensuring timely and accurate information.Identify...

  • Training Executive

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full time

    ResponsibilitiesProvide training and improvement programs to Customer Service Representatives (CSR)Assist Senior Trainer and Customer Service Manager to attain customer service excellence and objectivesLiaise with Senior Trainer to develop training solutionsConduct audits and assist in quality assuranceEmphasize Customer Service Team's standards and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Key ResponsibilitiesThis Frontline Support Associate will be responsible for providing exceptional customer service to our clients via telephone. Your main responsibilities will include:Delivering customer service that meets and exceeds customer standards and expectationsManaging customer interactions effectively and displaying empathy when dealing with...

  • Training Executive

    21 hours ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time

    What You Will DeliverProvide training and improvement programs to Customer Service Representatives (CSR)Assist Senior Trainer and Customer Service Manager to attain customer service excellence and objectiveLiaise with Senior Trainer to develop training solutionsConduct audit and assist in quality assuranceEmphasize Customer Service Team's standards and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full time

    Key ResponsibilitiesGRADUATE EMPLOYABILITY ATTACHMENT TRAINING (G.R.E.A.T.)In this role, you will be responsible for:Receiving comprehensive on-the-job training programmes to develop your technical and soft skillsProviding feedback and guidance to enhance the professional development of the successful candidatesLiaising with various stakeholders, including...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Full time

    Job Overview:We are seeking a highly organized and detail-oriented individual to join our Engineering Department as a Park Engineering Support Associate. This role involves providing administrative support to the Engineering team, including managing correspondence, scheduling meetings, and maintaining records.Main Responsibilities:Manage...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIHQ - theaihq Full time

    AIHQ is a leading consulting and training agency that specializes in helping professionals enhance their productivity and career potential with AI tools. We are seeking a dedicated Training Support Specialist to join our team.Job Responsibilities:Manage participant communications to ensure seamless enrollment processes.Coordinate enrollment management,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    Career Opportunities at TelecontinentAre you looking for a challenging and rewarding role in customer support? Look no further! As a Technical Support Associate at Telecontinent, you will play a vital role in delivering exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills,...

  • Research Associate

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia IQVIA LLC Full time

    We are seeking a talented Research Associate to join our team at IQVIA LLC.Research AssociateThis role involves assisting in the development of basic market research skills and competencies via on-the-job learnings and other online/offline trainings.Key Responsibilities:Assist in the development of basic market research skills and competencies.Support...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    About Zeal GroupWe are a rapidly growing FinTech organisation with a global presence.Our company culture values innovation, growth, and collaboration.Job Role:We are seeking a Global Customer Support Associate to join our team in Kuala Lumpur, Malaysia.In this role, you will provide high-quality customer service to our clients, perform tele-sales and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

    Citibank's Risk Management Associate program is designed to develop the next generation of risk management professionals. As a member of our team, you'll work closely with experienced risk managers to identify and mitigate risks across our global banking operations.You'll have the opportunity to develop your skills in risk assessment, policy development, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

    Associate, Marketing Support (Group & Digital Affinity)GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAs a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UN News Full time

    Job Description: UN News is seeking a highly skilled and experienced Programme Associate to join our team in the Malaysia Country Office. The successful candidate will provide strategic programme support to the Programme Specialist of Nature, Climate and Energy and other Programme Analysts in the unit. As a Programme Associate, you will be responsible for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Job SummarySutherland is a leading provider of contact center services seeking a seasoned Client Support Supervisor to join our team. As a key member of our leadership team, you will be responsible for overseeing the performance of a team of associates and driving business growth through excellent customer service.Key Job DutiesLead and manage a team of at...