Sales and Operations Manager
2 days ago
We are looking for a highly motivated and results-driven Retail Store Supervisor to join our team at KKV & TC Malaysia.
About the Role:The successful candidate will be responsible for leading a team of outlet staff, driving sales growth, and delivering exceptional customer experiences.
- Sales and Operations:
- • Analyze sales data to identify trends and areas for improvement.
- • Develop and implement strategies to increase sales and improve customer engagement.
- • Coordinate the work of outlet staff, ensuring that all tasks are completed efficiently and effectively.
- Product Management:
- • Manage inventory levels, monitoring stock quantities and product expirations.
- • Implement visual merchandising plans to enhance the shopping experience.
- Staff Development:
- • Provide training and development opportunities for outlet staff, focusing on customer service, sales techniques, and product knowledge.
- • Conduct regular evaluations to assess staff performance and provide constructive feedback.
- Customer Service:
- • Ensure that all customers receive a high level of service, responding to their queries and resolving any issues promptly.
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