IT Service Delivery Professional

6 days ago


Butterworth, Penang, Malaysia Rising Net Malaysia Full time
About Us

Rising Net Malaysia is a company that values growth, teamwork, and innovation. We strive to create a positive work environment that encourages our employees to thrive and make a meaningful impact.

Job Scope:

  • Deliver top-notch technical support to customers through various channels.
  • Manage warranty claims efficiently and effectively.
  • Serve as the initial point of contact for all technical inquiries.
  • Test and troubleshoot new products or systems to ensure they meet quality standards.
  • Provide training and guidance to clients and internal staff on system usage.
  • Collaborate with cross-functional teams to identify areas for improvement.
  • Offer on-site support to customers when needed.

What We're Looking For:

  • Strong technical knowledge and problem-solving skills.
  • Bachelor's degree in IT or relevant field OR significant industry experience.
  • Excellent communication and interpersonal skills.
  • Able to work independently and prioritize tasks effectively.
  • Continuous learning mindset.
  • Customer-centric approach with a focus on delivering exceptional service.


  • Butterworth, Penang, Malaysia Paint Marketing Co. (M) Sdn Bhd Full time

    Key ResponsibilitiesSafe handling and delivery of goods to dealers or sitesMaintenance of accurate delivery recordsCompliance with road safety regulationsEffective route planningEssential QualificationsSPM or equivalent educational backgroundProficiency in English and Bahasa MalaysiaA valid GDL licenseAbility to travel and work independentlyCompany...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    ResponsibilitiesProactively engaging with existing merchant partners to understand their needs and provide tailored solutionsAcquiring new merchant partners by identifying and pursuing promising leads in the local marketNegotiating and closing merchant partnership agreements to expand our networkProviding on-site support and training to merchants on the...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    AEON Credit Service (M) Berhad is seeking an experienced Branch Manager to lead their Penang team.About the Role:The successful candidate will be responsible for developing and executing strategic plans to drive business growth.Responsibilities:Developing and implementing effective sales strategies to meet targets.Mentoring and coaching staff to enhance...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    AEON Credit Service (M) Berhad is seeking a seasoned Branch Manager to lead their Penang branch.About the Position:This is a challenging yet rewarding role that offers opportunities for professional growth and development.Responsibilities:Developing and implementing effective sales strategies to meet targets.Mentoring and coaching staff to enhance...


  • Butterworth, Penang, Malaysia Sanlam Limited Full time

    Role OverviewWe are seeking a skilled Financial Services Professional to join our team at Sanlam Limited. As a key member of our sales team, you will be responsible for selling insurance products to clients, identifying their needs, and offering tailored solutions to meet their goals.The ideal candidate will have a strong background in sales and marketing,...


  • Butterworth, Penang, Malaysia Talent Recruit Full time

    As a Logistics Executive with Talent Recruit, you will be responsible for overseeing the entire logistics process, from initial inquiry to final delivery. Your primary focus will be on ensuring that all shipments are handled efficiently and effectively, while also maintaining excellent customer service.You will work closely with our Operations Team to plan...


  • Butterworth, Penang, Malaysia Advanced Energy Management Limited Full time

    Job Summary:The Buyer Expert will be responsible for procuring high-quality materials and services while ensuring timely delivery and maintaining efficient inventory control.


  • Butterworth, Penang, Malaysia Yourhba Full time

    As a Senior Account Executive at Yourhba, you will play a key role in supporting our clients' commercial operations needs. You will be responsible for handling a full set of accounts, including AP, AR, and G/L, and ensuring that all financial reports are submitted accurately and on time.We are looking for a detail-oriented and organized individual with a...


  • Butterworth, Penang, Malaysia Hong Leong Bank Full time

    About Hong Leong BankWe are a leading financial institution in Malaysia with a century-old entrepreneurial heritage. Our comprehensive financial services, guided by a Digital-at-the-Core ethos, have earned us industry recognition and accolades for our innovative approach to making banking simpler and more effortless for our customers.We are progressively...


  • Butterworth, Penang, Malaysia IKEA Part time

    Are you passionate about delivering exceptional customer experiences and working in a dynamic retail environment? As a Food Service Assistant at IKEA, you will play a vital role in ensuring our customers receive top-notch service while enjoying their dining experience.Key ResponsibilitiesYour primary responsibilities as a Food Service Assistant will include:...


  • Butterworth, Penang, Malaysia IKEA Part time

    As a Customer Service Food Handler at IKEA, you will be the face of our company, ensuring our customers receive exceptional service while enjoying their dining experience. Your warm smile and friendly demeanor will make our customers feel welcome and valued.Key ResponsibilitiesYour primary responsibilities as a Customer Service Food Handler will include:...


  • Butterworth, Penang, Malaysia Standard Chartered Full time

    Key ResponsibilitiesAs an Associate Relationship Manager, you'll play a crucial role in expanding our client base and driving business growth. Your key responsibilities will include:Identifying and pursuing new business opportunities, leveraging your knowledge of our products and services to deliver value to clients.Developing and maintaining strong...


  • Butterworth, Penang, Malaysia IKEA Part time

    IKEA is a leading home furnishing retailer with an extensive global presence. With over 460 stores across more than 60 countries, the company has established itself as a trusted name in the industry.As part of Ikano Retail, one of 12 IKEA franchisees, IKEA Malaysia offers a wide range of well-designed, functional home furnishings to customers. Ikano Handel...


  • Butterworth, Penang, Malaysia PENSONIC HOLDINGS BERHAD Full time

    We are seeking a skilled Engineering Support Professional to join our team at Pensonic Holdings Berhad. As a key member of our engineering department, you will be responsible for providing technical support and assistance to engineers and other teams, ensuring smooth execution and timely delivery of projects.Key ResponsibilitiesProvide technical support and...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    Job OverviewWe are seeking an experienced sales professional to join our team as a Sales and Service Representative. In this role, you will be responsible for driving sales growth, building relationships with merchants, and providing exceptional customer service.Key Responsibilities:Sales and revenue generationMerchant relationship building and...


  • Butterworth, Penang, Malaysia FRIMEC International Full time

    Role ResponsibilitiesThis is a dynamic role that requires the incumbent to work closely with clients to understand their HVAC needs and provide tailored solutions.The successful candidate will have excellent communication and interpersonal skills, as well as strong technical knowledge of HVAC systems.Key Performance IndicatorsMeet or exceed sales...


  • Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time

    Job SummaryWe are seeking a highly skilled and motivated Merchant Service Executive to join our team at AEON Credit Service (M) Berhad. As a key member of our sales and marketing team, you will play a crucial role in driving business growth by expanding our merchant network and delivering exceptional customer experiences.About the RoleYou will be responsible...


  • Butterworth, Penang, Malaysia Talent Recruit Full time

    Project Manager (M&E) - A Key PositionWe are looking for an experienced Project Manager (M&E) to join our client, a Mechanical & Electrical Service Provider (Industrial Construction Industry), and play a key role in driving business growth and excellence.Key Responsibilities:Take charge of multiple projects, providing strategic direction and oversight to...


  • Butterworth, Penang, Malaysia Crowne Plaza® Hotels & Resorts Full time

    About the RoleThis is a full-time, on-site role for an Event Manager at Crowne Plaza Penang Straits City. The Event Manager will be responsible for organizing and managing events, from conception to completion. Key responsibilities include client consultation, planning, budgeting, coordinating logistics, and vendor management.Key Responsibilities:Consult...


  • Butterworth, Penang, Malaysia Jm Auto Gallery Sdn Bhd Full time

    At Jm Auto Gallery Sdn Bhd, we are committed to delivering exceptional customer experiences and driving sales growth. As an Automotive Sales Professional, you will play a key role in achieving this vision.Company OverviewWe are a leading automotive dealer with a strong brand reputation and high-demand models. Our team is passionate about providing excellent...