Customer Engagement Expert

2 days ago


Butterworth, Penang, Malaysia Standard Chartered Full time

About This Opportunity

We're seeking a talented Customer Engagement Expert to join our team in Priority Banking. As a key member of our team, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet our strategic objectives. You'll provide exceptional customer service while managing operational risk and regulatory requirements.

Key Responsibilities:

  • Manage key relationships with existing and potential customers, providing sound advice on effective financial management and portfolio expansion.
  • Acquire and deepen relationships with New to Bank Priority Bank Clients to identify business opportunities related to our core business products or refer to supporting channels.
  • Market and promote a wide range of banking products and services, such as unit trusts, bancassurance, and other retail banking products to potential clients with a starting Asset Under Management (AUM) of > 250k and above.

Requirements:

  • Prior experience in the Financial Services industry, preferably as a personal banker or financial consultant.
  • Candidates with any sales experience are encouraged to apply.
  • Dynamic, result-driven, and self-motivated individuals with strong interpersonal and communication skills.
  • Relevant certification such as FIMM and Bancassurance license.

We Offer:

  • Cross-border experiences.
  • Flexible and hybrid working practices.
  • Benefits and Resources.
  • Talent Development.


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