Sales Performance Improvement Analyst

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia The Arnott's Group Full time
Role Description

We are seeking an experienced Sales Operations Analyst to join our team in Bangsar South, Kuala Lumpur. As a Sales Operations Analyst, you will be responsible for driving sales performance and excellence across the region, working closely with the sales team and other stakeholders.

Key Responsibilities
  • Develop and maintain sales performance reports using Power BI dashboards, ensuring timely distribution to key stakeholders.
  • Provide ad-hoc analytics support using Excel and Power BI, meeting strict deadlines.
  • Update and manage biographical data and records for the sales team, ensuring seamless daily operations.
  • Resolve trade complaints efficiently, maintaining strong relationships with key distributor partners.
  • Analyze market hygiene metrics, identifying areas for improvement and implementing corrective actions.
  • Coordinate outbound delivery plans with the Customer Service team, ensuring smooth execution.
  • Update and maintain master data in Salesforce, guaranteeing efficient day-to-day operations.
  • Support sales excellence initiatives and special projects, contributing to continuous improvement.
Requirements
  • Minimum 2 years of experience in sales operations or a related field, preferably in FMCG (trade marketing or sales analytics) or retail industry.
  • Intermediate proficiency in Microsoft Excel, with experience in data analysis and visualization.
  • Familiarity with Power BI for dashboard maintenance and reporting.
  • Experience with Salesforce CRM or similar platforms.
  • Strong data analysis and visualization capabilities, with excellent analytical and problem-solving skills.
About Us

The Arnott's Group Asia Business Unit is a leading player in the food and beverage industry, operating in Total Asia. We supply a range of brands, including Campbell's soup, Prego pasta sauces, and Kimball & Cheong Chan sauces.



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