National Retail Sales Manager
2 days ago
We are seeking a highly experienced National Retail Sales Manager to lead our sales efforts in Malaysia. The ideal candidate will have a strong command of written and spoken English, excellent interpersonal and presentation skills, and at least 5 years of experience in sales management in the Direct-to-Consumer retail industry.
The successful candidate will be responsible for developing and implementing a comprehensive national sales strategy to drive sales growth, monitoring and evaluating sales performance, and cultivating new retail sales channels and distribution opportunities.
- Develop and implement a comprehensive national sales strategy to drive sales growth.
- Monitor and evaluate sales performance against targets and KPIs, identifying areas for improvement.
- Cultivate new retail sales channels and distribution opportunities to expand market share.
Key Responsibilities:
Sales Strategy and Development- Analyze sales figures and market research to forecast trends and demand.
- Develop annual sales budgets and plans in collaboration with other departments.
- Identify opportunities for market expansion and explore new territories.
- Maximize sales ROI by utilizing all available information and resources effectively.
- Implement sales plans, promotions, and follow the marketing calendar.
- Manage seasonal changes and ensure high standards of merchandising to enhance the shopping experience.
- Ensure high standards of customer service across stores and trades.
- Build and maintain strong relationships with key clients and accounts.
- Address and respond to customer complaints and comments promptly.
- Minimize losses and maximize store profitability by achieving targets for staff costs, theft, and controllable expenses.
- Collaborate with HR, marketing, merchandising, and finance teams to ensure retail strategies align with overall business goals.
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