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Executive Director, Client Growth

2 weeks ago

Klang, Selangor, Malaysia NielsenIQ Full time

About the Role:

We are seeking a seasoned Executive Director, Client Growth to join our team at NielsenIQ. In this role, you will act as a strategic partner to our clients, driving commercial growth and maintaining high client satisfaction.

Key Responsibilities:

  • Build and maintain strong, strategic relationships with clients by developing stakeholder maps, identifying white spaces, and extending your contact network.
  • Develop measurable use cases for clients using the 'context, actions, outcome' framework, ensuring alignment with their goals.
  • Drive thought leadership initiatives, including global webinars, LinkedIn posts, workshops, and other content-driven strategies to position the company as a trusted partner.

Requirements:

  • Minimum of 3 years in customer success, account management, or a related client-facing role.
  • Strong analytical, strategic planning, and communication skills.
  • Ability to manage complex client portfolios and identify growth opportunities.