Hotel Operations Director

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full time

Job Overview

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A passionate leader with a flair for operational excellence and guest satisfaction is required to oversee daily hotel operations, ensuring high service standards are met.

This role involves collaborating with department heads to deliver exceptional guest experiences, managing building facilities and the Management Office, and driving profitability through effective budget management.

The ideal candidate will have proven experience in hotel operations across multiple functions and strong leadership, financial, and problem-solving skills.

Responsibilities:
  • Oversee daily hotel operations across Front Office, Housekeeping, F&B, Maintenance, Kitchen, and Security.
  • Develop strategies to enhance guest experiences and operational efficiency.
  • Manage budgets, monitor financial performance, and drive profitability.
  • Lead and mentor cross-functional teams to maintain high standards of service.
Requirements:
  • Bachelor's Degree in Hospitality Management, Business, or a related field (preferred).
  • Proven experience in hotel operations across multiple functions.
  • Strong leadership, financial, and problem-solving skills.


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