Desktop Support Professional
4 days ago
Konica Minolta, Inc. is seeking a talented Desktop Support Professional to join our team.
About the PositionThis role involves providing technical assistance and support to end-users via various communication channels, including on-site visits, phone calls, emails, live chat, and web-forms.
The ideal candidate will have excellent problem-solving skills, be able to troubleshoot issues with various IT tools, and provide accurate and timely resolutions to customer inquiries.
Key Responsibilities- Provide technical support to end-users via multiple communication channels.
- Diagnose and troubleshoot problems with IT tools and equipment.
- Analyze and clarify customer queries through research and troubleshooting.
- Document case studies and relevant IT processes and procedures.
- Maintain an updated inventory of software, hardware, and resources.
- Bachelor's degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
- At least 2 years of related working experience.
- Good communication skills in English and Malay language for both spoken and written.
-
Desktop Support Engineer
9 hours ago
Subang Jaya, Selangor, Malaysia IGT Solutions Full timeIGT Solutions is seeking a customer-focused and technically proficient Desktop Support Engineer to provide essential technical assistance to our internal users. As a Desktop Support Engineer in our BPO environment, you will be the first point of contact for resolving hardware, software, and network-related issues, ensuring minimal disruption to our critical...
-
Desktop Support Specialist
7 hours ago
Subang Jaya, Selangor, Malaysia IGT Solutions Full timeAbout the RoleIGT Solutions is seeking a highly skilled and customer-focused Desktop Support Engineer to provide essential technical assistance to our internal users.As a Desktop Support Engineer in our BPO environment, you will be the first point of contact for resolving hardware, software, and network-related issues, ensuring minimal disruption to our...
-
L1 Desktop Support Engineer MY
2 weeks ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timePetaling Jaya, Malaysia | Posted on 05/02/2025- Respond to and resolve support requests from users via phone, email, or in-person, delivering top-notch service.- Install, configure, and maintain desktop hardware and software, ensuring high performance and reliability.- Troubleshoot and resolve technical issues related to operating systems, applications, and...
-
Desktop Support Engineer
2 weeks ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeJoin to apply for the Desktop Support Engineer role at Konica Minolta Malaysia.ResponsibilitiesProvide technical and process assistance to end-users via on-site, phone, email, live chat, and web-form.Diagnose and troubleshoot end-users' problems with various IT tools.Perform an initial assessment, attempt to resolve or escalate the problem based on...
-
Roche IT Support Professional
2 weeks ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeWe are looking for a Roche IT Support Professional to join our team at F. Hoffmann-La Roche AG. As a key member of our organization, you will be responsible for providing technical support to our customers via multiple channels.About the JobThis role involves troubleshooting, prioritizing issues, managing access rights, and coordinating the End-to-End Ticket...
-
L2 Desktop Support Engineer MY
2 weeks ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timePetaling Jaya, Malaysia | Posted on 06/02/2025PLEASE NOTE THIS IS A ONE YEAR CONTRACT (EXTENDABLE)This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.The successful candidate must be capable of...
-
Desktop Support Engineer
2 weeks ago
Petaling Jaya, Selangor, Malaysia Konica Minolta Malaysia Full timeJob RequirementCandidate should possess a Diploma / Advanced Diploma, Professional Certificates, Bachelor Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology.Preferably at least 2 years of related working experience.Preferably Executive specializing in Information Technology or equivalent.Good...
-
Petaling Jaya, Selangor, Malaysia DKSH Group Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Title: Web & Desktop Applications Developer (Parking & Traffic Control)Location:Petaling Jaya, MY, MYGlobal Business Unit: OTHJob Function: EngineeringRequisition Number: 175973Description:About DKSHDKSH's purpose is to enrich people's lives by providing access to goods,...
-
Technical Support Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timeAbout Excis ComplianceWe are a leading company in the industry, seeking an experienced Technical Support Specialist to join our team.As a Desktop Engineer Position with our organization, you will be responsible for providing overall hardware/software support to employees and incoming new hires. This includes assisting in weekly reports, inventory management,...
-
IT Support Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeAbout the RoleWe are seeking an IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to end-users across various channels.ResponsibilitiesMain tasks include, but are not limited to:Provides first-level support for incidents concerning global...
-
IT Support Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeWe are seeking an experienced IT Support Specialist to join our team. As a key member of our organization, you will be responsible for providing seamless and positive experiences for our customers who contact us via multiple channels.About the RoleThis role involves opening and closing service requests and incidents, as well as managing the classification,...
-
Technical Support Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Quantum Full timeAt Quantum, we're committed to delivering exceptional service and support to our customers. As a Help Desk Analyst, you'll play a vital role in ensuring the success of our organization by providing timely and effective technical assistance.Key Responsibilities:Respond to customer inquiries via phone, chat, or email.Diagnose and resolve technical hardware and...
-
IT Application Support Professional
2 days ago
Petaling Jaya, Selangor, Malaysia Infinite Quest Sdn Bhd (IQSB) Full timeAbout the RoleWe are looking for an IT Application Support Professional who can provide top-notch support services to our clients. As a key member of our team, you will be responsible for delivering exceptional service experiences while collaborating closely with our consultants and presales teams.
-
Customer Support Professional
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob SummaryThe Customer Success Specialist is a key role at Teleperformance, responsible for providing exceptional customer service and support to clients.This position requires a professional with excellent communication skills, ability to work in a fast-paced environment, and passion for delivering outstanding results.We are seeking a highly motivated...
-
Technology Support Professional
2 weeks ago
Petaling Jaya, Selangor, Malaysia Konica Minolta Malaysia Full timeJob Overview:Konica Minolta Malaysia is seeking a Technology Support Professional to join our team. As a key member of our IT department, you will be responsible for providing technical support to users and resolving technical issues.Key Responsibilities:To provide technical support to users through various channels such as phone, email, and in-person.To...
-
Desktop Engineer Position
2 weeks ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timeJob SummaryWe are seeking an IT Infrastructure Professional to join our team at Excis Compliance. As a key member of our infrastructure team, you will be responsible for delivering exceptional technical support to our employees and ensuring seamless operations.This role requires a strong understanding of hardware and software systems, excellent communication...
-
Analytical Support Professional
2 weeks ago
Petaling Jaya, Selangor, Malaysia Kimberly-Clark Corporation Full timeProfessional SummaryWe are seeking a talented Analytical Support Professional to join our global business services team. As a Customer Care Analyst I, you will be responsible for analyzing and troubleshooting order-related problems, identifying root causes, and implementing corrective actions. You will also manage and process customer orders, provide phone...
-
Customer Support Professional
4 days ago
Petaling Jaya, Selangor, Malaysia SupportYourApp Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via chats and emails.The ideal candidate will have native Chinese and English upper intermediate (B2 level) language skills, with at least 6 months...
-
Technical Support Specialist
7 hours ago
Subang Jaya, Selangor, Malaysia Aspiro Full timeCompany OverviewAs a leading provider of innovative solutions, Aspiro is committed to delivering exceptional customer experiences.Job DescriptionKey Responsibilities:Utilize diagnostic techniques and pertinent questioning to resolve remote technical issues.Determine the most effective solution based on customer-reported problems.Guide customers through the...
-
Customer Support Professional
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeThe Customer Success Specialist plays a vital role in representing the brand, culture, and values of our client. As the primary contact for customers using our shopping channel, this individual will be responsible for responding to customer requests, managing concerns, and providing specific information based on enquiries received via inbound phone calls and...